Skip to content
WestJet

Travel Bank credits and refunds

Outside of 24 hours from booking, if you’ve cancelled your flight under an eligible fare or changed to a fare lower in price, your refund will be returned as a credit with WestJet and held in your Travel Bank — which is linked to WestJet Rewards account.

  • 1 credit = 1 CAD, USD or GBP (depending on your address)
  • Apply toward the cost of a flight, with no blackout dates
  • 12 month expiry for credits from change/cancel

Popular FAQs


Self-serve support: Redeeming your Travel Bank credits with service agent Arianna
Self-serve support: Booking with your Companion voucher and Travel Credits with service agent Arianna
Self-serve support: Booking with your Companion voucher, Travel Bank credits and WestJet Dollars with service agent Arianna