Cabin downgrade refund request

If you purchased a ticket in the Business or Premium cabin but a seat was not available in that cabin due to a flight interruption, you may be eligible for a partial refund.

One form per guest is required. Please use a unique email address for every adult on your reservation. Approved refunds will be sent to the email address provided, with options for how you can receive payment electronically.

For minors, fill in the guest information with the name on their ticket and your information as claimant.

*Required fields

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Guest Information

Please fill in details for the guest impacted by the downgrade.

First name

Last name

Address line 1

Address line 2

Optional

City

Province/State

Postal code/Zip

Country

Confirm email

Phone number

Flight information

Reservation code or WestJet Vacations booking number

Flight date when seat was downgraded

Departure city (downgraded flights only)

Arrival city (downgraded flights only)

Is this guest a minor?

To claim on behalf of a guest who is a minor, please provide your name (as “Requestor”) and email address.

Requestor first name

Optional

Requestor last name

Optional

Requestor email

Optional

Confirm requestor email

Optional

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