Overview
The Westin Reserva Conchal Golf Resort & Spa is an All Inclusive eco-friendly retreat, located between the exotic forests and unspoiled beaches of the North Pacific Riviera of Costa Rica, our secluded vacation spot is a perfect balance between unrivaled luxury and local culture, giving our guests an unforgettable vacation experience.
Check in
3 p.m.
Check out
12 p.m.
Rooms
406
Inclusions
- Non-motorized water sports
Rooms
Amenities
Location
Reviews
A perfect holiday!
rayray44 (London, United Kingdom) on Dec 05, 2024
Our family (10 total) stayed at Westin for 9 days over Thanksgiving and found the services excellent, staff friendly and the rooms/bungalow style had an excellent spacious layout. We paid for the upgraded location, and it was worth it as we could easily walk to the pool and buffet style restaurant Mitra. We really enjoyed Manglar the seafood restaurant and Faisanella with Mediterranean. We were fortunate to get large party bookings in all restaurants with help from the Concierge ahead of our trip, which was very much appreciated travelling with a large family with multiple reservations. The housekeeping in our room was also very good and the staff was very friendly. We used the free boogie boards and snorkeling equipment that were included with our all-inclusive resort stay. For our massages we really enjoyed Sarah and her family who were located at the green massage tables located on the beach. Listening to the ocean during my heavenly deep tissue massage was excellent. Based on social media and Tripadvisor reviews we saw before our trip we reached out to Erik G) to organize 3 excursions for our group (he wears a blue google shirt and greets guests right as you enter the beach). He coordinated the La Leona Waterfall hike and tubing for us, which was big day out! The rapids were huge, due to heavy rain before our trip, and we all got a thrill out of it. google him. We also did the Monkey tour and saw big crocodiles and lots of monkeys and a sunset catamaran tour. Erik had great partners, and we even had the same driver/guide for 2 of our outings (Diego) and he would not have been any better. We also used Erik to coordinate horseback riding on the beach and that was fun for our kids, and we got beautiful photos during our ride. We have stayed at quite a few all-inclusive resorts over the years and the Westin is by far my favorite. The food was delicious, the beach was quiet and gorgeous, the staff and Costa Ricans in general were extremely friendly and the excursion and activities were a blast. I highly recommend this resort and the locals who make it so memorable.
Total scam
140katherynt (Meridian, Idaho) on Dec 04, 2024
Total scam. The liquor is all watered down and cheap liquor refilled into expensive bottles. The buffet food is completely inedible. Gives all all-inclusives a bad name. My husband, our 2 teens, and I stayed here 8 days/ 7 nights. My husband and I have stayed in Costa Rica several times and adore it, we’ve also stayed at dozens of resorts worldwide (many all inclusive). We know what to expect and what to overlook. For the price and clout the Westin carries this was embarrassingly unacceptable. Weak drinks is expected but straight up scamming when you’re paying $2k a day is insane. We like good liquor, the first night my husband ordered a nice tequila to sip. They insisted he needed to get it in a drink, which he continued to refuse. Eventually, after paying an additional $14 on top of our daily rate, they gave him a perfectly clear reposado tequila that was obviously a drop of what he ordered mixed with mostly vodka and probably half water. This happened everywhere. They’re not even trying to hide it. The main bar even had a bottle of brown liquid that had been poured into a display ‘high end’ bottle of Kettle One; obviously by someone who didn’t understand vodka is never brown. When I asked for our money back for the shot they didn’t even acknowledge it, just upgraded us and tried to sweep it under the rug. This is obviously a complaint they get a lot. The restaurants were decent, some really great. Make reservations though because the buffet if you can’t get into a restaurant is so bad. Literally the epitome of American tailored mystery food. They also claim to have 24/7 bars and room service but that’s misleading. Only 1 bar at a time is always open so you have to traipse around the whole resort to get a single drink during normal hours. The main bars close around 6-8pm. Food isn’t available before 6:30am; which initially seems reasonable but in a place that’s light from 5:30am-5:30pm your internal clock gets a little wonky. Plus 2 of our excursions left early in the morning, and we had to leave earlier than that to get to the airport. Just seems like misleading advertising. Especially when there are dozens of people out and about in the resort during those times, clearly looking for breakfast or coffee. Two stars because property is stunning, rooms nice, bed comfortable, people incredible. Erik on the beach (google shirt, can’t miss him) planned 3 amazing excursions for us. We had an incredible vacation in spite of Westin. The incredible country, ecosystem, and people of Costa Rica deserve so much more than what this god awful, greedy, corporate Westin had to offer. Stay somewhere else, literally anywhere else.
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