Active Advisories
Please note: The Aquabar will remain closed until further notice.
Overview
Playa Mazatlan Beach Hotel provides legendary hospitality based on rich Mexican traditions. This hotel features colonial style architecture, amidst an oasis of lush gardens, swimming pools and waterfalls. Overlooking the Pacific Ocean and offshore islands, it is backed by the majestic Sierra Madre Mountains.
Check in
3 p.m.
Check out
12 p.m.
Rooms
400
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool Views
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool Views
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Complimentary toiletries
- Balcony or Terrace
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Complimentary toiletries
- Balcony or Terrace
Amenities
Pool
Pool
Pool
Pool
Fitness centre
Theatre
Exterior
Exterior
Exterior
Hotel Aerial
Location
Reviews
TripAdvisor Traveler Rating
WORST PLACE EVER
Josefina A on Dec 02, 2024
Never again would I stay in this place!! From the beginning upon our arrival it was hectic and chaotic. Check-in took FOREVER and once it was finally all done we were only given 1 of our 3 rooms and told the other 2 would be ready by 3pm. We returned at 3pm to get our keys for the other 2 rooms and were told they were not yet ready. 6 of us were in 1 room for a few hours before the other 2 rooms were ready. And to make matters worse, on our last day of being there, we were robbed. Cash was taken from us and when reported management did absolutely nothing. They looked into who accessed our room throughout the day and it was clear when they went in yet still nothing was done. Worst experience ever, completely ruined our trip and time there.
Our yearly trip to Mexico
Kim G on Oct 21, 2024
The hotel was clean and staff was friendly. The buffet was okay the restaurant food was a better choice. The coffee cafe was great. It was over crowded, especially in the pool area. several charter buses came in and out through out the week. The hotel also allowed day passes which my have been the reason. We were the only Americans there and seemed like the only ones who tipped, The staff was very grateful. The pool bar said adults only but there were children constantly coming and ordering drinks as well. That was a little frustrating
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