Hotel

Barceló Karmina

Manzanillo 4.5

Overview

Tucked away on a private beach on Santiago Peninsula, the all-suite, all-inclusive Barceló Karmina is a resort inspired by Mayan culture and design. Enjoy up to four amazing restaurants, five bars, six interconnected swimming pools with waterfalls including two adults-only pools, an invigorating massage at U-Spa, daily activities, and nightly entertainment. Premium Level accommodations offer spectacular views, 24-hour room service, unlimited access to our specialty restaurants, and more. Live up to more at Barceló Karmina.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Garden view
732 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite Garden view
732 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

Junior Suite Ocean view
732 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Junior Suite Ocean view
732 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

Junior Suite Ocean View Premium Level
732 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View Premium Level
732 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
Additional details

Premium Level inclusions:

  • Private check-in and checkout in exclusive lounge
  • Early check in and late checkout upon availability
  • Access to Premium Lounge from 7am to 11pm with living area with satellite TV, access to computers with internet, continental service and delicious snacks during the day and premium bar. 
  • Unlimited reservations in a la carte restaurants (reservations recommended) with selected bottle of wine.
  • Balinese bed (one reservation per stay, reservation required)
  • 24-hour room service. Does not include alcoholic beverages
  • Petit Four y bottle of the house wine in the suite the day of arrival.
  • Turndown service
  • Bottle of tequila in the suite (minimum 4-night stay)
  • Concierge service
  • Special discounts for services not included:20% off at spa, 10% off motorized sports, and 5% off special dinners (romantic and lobster). 
  • Express laundry with regular charge.

Master Suite Oceanfront with Private Pool Premium Level
3541 square feet
  • 1 king bed, and 2 double beds
  • Oceanfront
  • No more than 6 guests in the room
Master Suite Oceanfront with Private Pool Premium Level
3541 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
Additional details

Premium Level inclusions:

  • Private check-in and checkout in exclusive lounge
  • Early check in and late checkout upon availability
  • Access to Premium Lounge from 7am to 11pm with living area with satellite TV, access to computers with internet, continental service and delicious snacks during the day and premium bar. 
  • Unlimited reservations in a la carte restaurants (reservations recommended) with selected bottle of wine.
  • Balinese bed (one reservation per stay, reservation required)
  • 24-hour room service. Does not include alcoholic beverages
  • Petit Four y bottle of the house wine in the suite the day of arrival.
  • Turndown service
  • Bottle of tequila in the suite (minimum 4-night stay)
  • Concierge service
  • Special discounts for services not included:20% off at spa, 10% off motorized sports, and 5% off special dinners (romantic and lobster). 
  • Express laundry with regular charge.

Amenities


Location

Address
Avda. Vista Hermosa, 13 Fracc., Penin. Santiago, Manzanillo, Mexico
31 km from ZLO airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.4
  • Rooms 4.3
  • Service 4.2
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

A Disastrous Stay at BARCELÓ Karmina Resort, Manzanillo

Jenn N on Mar 19, 2025

I am deeply disappointed with my recent stay at BARCELÓ Karmina Resort in Manzanillo, and I feel compelled to share my unpleasant experience. Upon arrival, the doormen were completely inattentive and did ...not offer any assistance with unloading luggage. I was traveling with my mom and two infants, so a little help would’ve been appreciated, but unfortunately, that wasn’t the case. The check-in experience was equally frustrating. Angela, the staff member who assisted us, was extremely rude and unprofessional. She had a horrible attitude, and instead of being welcoming, she immediately demanded additional documentation beyond what’s normally required. In addition to our ID and credit card, she insisted on seeing bank statements, additional passport verifications for both adults and infants, and even demanded a handwritten letter confirming our reservation. I have never experienced such intrusive and unnecessary requests at any other hotel. When I made my reservation, I specifically requested a room on the first floor due to traveling with a stroller and my mom, who has a broken foot. Instead, I was initially assigned a room on the fifth floor, which I declined. I was then moved to a room on the first floor—but on the opposite side of the resort, with even more stairs to climb. This was not the accessibility I had requested and caused further inconvenience. Now, onto the room itself, which was a nightmare: 1. There was no internet access at all in our room. Maintenance was sent every single day, but no one could fix it. This was a huge issue, especially for staying in touch with family and handling any online needs. 2. Our door did not lock properly, and you could open it without needing the key, simply by pushing it. Despite multiple maintenance requests, this issue was never addressed. I’m just thankful nothing went missing. 3. The ceiling was leaking, and the room had a damp, moldy smell. The conditions were far from acceptable. 4. The phone in the room didn’t work, and every time I tried to call the front desk, the line was always busy. It was incredibly frustrating to not be able to communicate with hotel staff. 5. The bathtub was useless since the drain didn’t work and the water wouldn’t stay. No proper bath was possible. 6. The room was extremely outdated, and the level of cleanliness was subpar. The mold and humidity were unbearable, and it was clear that the room had not been properly maintained in quite some time. To make matters worse, we had a horrible neighbor who rudely knocked on our door and yelled at us to stop our six-month-old baby from crying at night because they were “there to relax.” This was at a family resort, where noise from children is to be expected! Throughout our stay, the resort failed to accommodate us, and their customer service was non-existent. There were also multiple families in the lobby arguing with staff over similar issues, but instead of addressing their complaints, the staff merely laughed in their faces and rolled their eyes. It was clear that this hotel is unprofessional and does not take guest concerns seriously. This was, by far, one of the worst hotel experiences I’ve ever had, and I will never be returning to BARCELÓ Karmina. The resort’s advertising is misleading, and the overall lack of hospitality and care for guests is appalling. I would strongly advise others to avoid this hotel if they want a pleasant vacation experience.

TripAdvisor users rated this property 5 out of 5

Awesome value and lots of fun for everyone.

Pioneer28778473531 on Mar 03, 2025

Barceló Karmina once again exceeds my expectations and made my vacation lovely and relaxing. I stayed recently with a couple of friends that I recommended the resort to and they also had a great time. T...he food, the shows, the service, the rooms, were all excellent and my friends were impressed, especially for the value. Their only complaint was that it seemed that many people did not speak English (they cannot speak Spanish), and they had difficulty with some of the staff at times, especially when waiting in the lobby to be checked in. One girl in particular (Itzy?) went to take my friend's drink orders but she could not communicate with them, and they said they felt ignored by her after. Other than needing more English-proficient staff, I would highly recommend this resort to everyone, whether you're going on a trip with friends or family. I will definitely stay there again!

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