Overview
El Dorado Maroma provides a secluded enchanting setting for those looking to escape. Amidst gorgeous Caribbean surroundings, perfect for romantic getaways.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
157
Inclusions
- Daily activities
- Round-trip airport transfers
- Full service concierge
- Beach butler service
- Welcome glass of sparkling wine
- Once daily restocked mini bar with soft drinks, water and bee
- Culinary activities like a The Chef Brochettes, Potato Festival, Taco Bar, Fish Market, BBQ, Spanish Paella and Mexican Flavors. Daily from 12pm - 3pm at the Gourmet Beach Club
- Non motorized water sports: kayak and snorkeling gear
- Shopping tours to Playa del Carmen (limited seats, reservations required)
- Fitness centre
- Sauna and steam baths at the Spa
- 24-hour room service (Restrictions apply on rainy days)
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Jetted tub
- Smoke-free
- Oversized luxurious suite
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Safety deposit box
- DVD/CD player
- 1 king bed, and 1 double bed
- No more than 2 guests in the room
- Maximum 2 adults
- 1 king bed, and 1 double bed
- Maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Ceiling fan
- Jetted tub
- Smoke-free
- Oversized luxurious suite
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Safety deposit box
- DVD/CD player
- 1 king bed
- No more than 2 guests in the room
- Maximum 2 adults
- 1 king bed
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Safety deposit box
- DVD/CD player
Amenities
Mio Swim-up Bar
Lima Limon
Ocean view
Maroma Beach
Papitos Restaurant
Palafitos Restaurant
Sabores Restaurant
Caribbean Grill
Location
Reviews
TripAdvisor Traveler Rating
We will be back!
Kathleen E on Apr 28, 2025
From beginning to end this was the best of the 8 vacations that I have been on with my 3 sisters! From check in and then seeing how immaculate the grounds are kept. Victor and Manuel were our Butlers and ...provided exceptional service. Marco, Alex , Osvaldo Jerick, Djeris and Kevin kept us entertained /active every single day along with Karen's painting. Diego and Manuel the beach butlers kept us well hydrated ! Betsabe and Ricoberto at the beach bar were excellent. Arturo at Pepitos was warm ad friendly. Fillppe at Limone was funny and gave us prompt service. The one and only complaint I have is when we to Sofritas for a breakfast that was won in the Easter egg hunt. Patricia was very rude to us when we presented her with our ticket. Made us to feel like second class citizens sat other people ahead of us and they were served long before us. Honestly I would have preferred Limone and Papitos where we were treated SOOOO much better every other day!
Couples Paradise
419ericp (Scottsville, Kentucky) on Apr 27, 2025
We had a great stay. The staff is very attentive, always going above and beyond. The location is beautiful and they have several excursions that are included with your stay. You can visit the buffet next ...door, the water park at Nickelodeon, a cenote excursion, catamaran/snorkeling excursion, and rescue animal tour all included with your stay. The food is the best we have ever had at a resort and we have been to several different brand resorts. We stayed in a junior suite and the room was huge. We were on the third floor and had a partial view of the ocean. The housekeeping was done daily, as well as turn down service. The room was kept immaculate. The entertainment staff does their best to get people involved in activities. They offer cooking classes, volleyball, pool volleyball, trivia around the pool, painting activities, water aerobics, and tequila tastings during the day. We had a lot of interaction with Jerick and the whole entertainment group did a good job during the day. That being said the resort is geared toward couples and there is not a lot of participation in some of the physical activities or at least the week we were there. Nightly shows were mainly live music and all of them we went to were good. You will get great service from the wait staff whether around the pool or at the ocean. They are always making rounds getting anyone the drink of their choice. We had Ana several days around the pool and swim up bar area. The beach bar staff is very good as well whether day or night. The resort has top shelf whether looking for tequilas, bourbons, vodka or liquor of your choice. Beers they had were Tacate, Dos Equis, Boeheim and Coors Light. The pool and beach concierge will adjust your umbrellas and get you whatever you need. Be sure to see Bryan as he is walking around to get your complimentary massage. We also used him in scheduling our massages at the spa. The restaurants had the best food we have ever had at a resort, I would pay money to go have these meals at restaurant at home. We never had a bad meal breakfast, lunch or dinner. We ate at every restaurant except the Palafitos, there is an upcharge to eat there. We did hear it was very good. The tacos at Tequiria for lunch were great as well and we ate there several days since it was quicker and we could get back to the beach and pool. The staff at this resort helps to make this resort and one of reasons that I heard several people say they return. I feel guilty that I did not write all of the staffs names down and call them out on this review, because they all deserve a shout out. Several of the guests we talked to said they have been this resort multiple times. We don't visit many resorts more than once. We can say that we will be back to El Dorado Maroma, hopefully soon!!
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