WestJet dollars FAQs

WestJet offers two credit card options for earning WestJet dollars: the WestJet RBC^® Mastercard^‡ and the WestJet RBC^® World Elite Mastercard^‡. Both card options give cardholders the opportunity to earn WestJet dollars on everyday purchases and use them towards the future purchase of a WestJet flight or WestJet Vacations package. WestJet dollars earned on credit card spend are in addition to any WestJet dollars earned through flying with WestJet.

You earn WestJet dollars with both cards. The difference is with the WestJet RBC World Elite Mastercard you earn WestJet dollars faster and have a wider selection of benefits. With this card, you earn 1.5 per cent back in WestJet dollars on everyday purchases and 2 per cent back in WestJet dollars on WestJet flight or vacation package purchases. Plus, as the primary cardholder, you receive a higher amount of welcome WestJet dollars, an annual World Elite round-trip companion voucher eligible for anywhere WestJet flies starting at $119 CAD (plus taxes, fees and charges), your first checked bag free (for you and up to eight additional guests on the same reservation), and enhanced travel insurance coverage including Out-of-Province/Country Emergency Medical Insurance. You can also save with on-demand apps and subscription services, plus link your card to instantly save 3¢/L^‡‡ on fuel and earn 20% more Petro-Points^‡‡‡ at Petro-Canada locations. Also, exclusive to this card, your everyday purchases on the card can help bring you closer to achieving the next tier status with Status Lift.

With the WestJet RBC Mastercard, you earn 1 per cent back in WestJet dollars on everyday purchases and 1.5 per cent back in WestJet dollars on WestJet flight or vacation package purchases. As the primary cardholder, you receive welcome WestJet dollars, an annual credit card companion voucher eligible for travel within Canada or to/from the continental U.S. for $199 CAD (plus taxes, fees and charges) and a suite of insurance coverage including Auto Rental Collision/Loss Damage Insurance. You can also link your card to instantly save 3¢/L^‡‡ on fuel and earn 20% more Petro-Points^‡‡‡ at Petro-Canada locations.

You can apply from any of the links on our WestJet RBC credit cards page.

RBC Royal Bank will contact you to confirm the status of your application.

Please visit our WestJet RBC credit cards page for a comparison of the features and benefits, as well as the annual fee and interest rates for each card.

No. The credit cards are available to Canadian residents only.

Yes. Every purchase made with your WestJet RBC Mastercard or WestJet RBC World Elite Mastercard will earn WestJet dollars. They are not earned on cash advances (including credit card cheques and balance transfers), interest charges or fees. Credits for returns and adjustments will reduce or cancel the dollars earned by the amounts originally charged.

You will be eligible to start earning as soon as you receive and activate your credit card. Every purchase you make using your WestJet RBC Mastercard or WestJet RBC World Elite Mastercard will earn WestJet dollars.

No. Your credit card statement will only provide the number of WestJet dollars earned through use of your WestJet RBC Mastercard during the current statement period. You may obtain your current balance and more info on WestJet dollars earned and redeemed by signing into your WestJet Rewards account.

Yes. You will earn on the full amount paid (including taxes) when you pay for your WestJet or WestJet Vacations purchase with either of the WestJet RBC credit cards. Plus, as a WestJet Rewards member you can add your WestJet Rewards ID to the booking and double dip to earn even more.

Yes. Please ensure that you provide your travel agent with your WestJet RBC Mastercard or WestJet RBC World Elite Mastercard number to process payment for your WestJet flight or WestJet Vacations package. Payment must be made directly to WestJet, with WestJet appearing as the merchant on your credit card statement, for you to receive the additional WestJet dollars on the transaction.

Most WestJet dollars do not expire, however there are certain circumstances, such as when WestJet dollars are issued through promotions, compensation, or limited-time promotional offers, when they will expire. You can keep tabs on expiry dates, as applicable, by visiting the Expiring WestJet dollars page in your WestJet Rewards account.

A WestJet Rewards ID is required to create a WestJet Rewards account. If you do not already have a WestJet Rewards ID, one will be created for you upon approval of your credit card application and you will also be automatically enrolled in WestJet Rewards, giving you the ability to also earn WestJet dollars when you fly with WestJet. You can use your WestJet Rewards ID to sign in to your WestJet Rewards account to keep track of your accumulated WestJet dollars. You will also need to use it on our website or provide it when you call us to redeem your WestJet dollars. To earn WestJet dollars when you fly with WestJet, be sure to select WestJet as your loyalty program and input your WestJet Rewards ID in the member number field when booking flights on westjet.com or provide it to us when you call, or ask your travel agent to include your WestJet Rewards ID on your reservation.

Once you've been approved for your WestJet RBC Mastercard or WestJet RBC World Elite Mastercard, WestJet will email you a WestJet Rewards ID and temporary password (if you do not already have a WestJet Rewards ID), along with instructions on how to sign in and change your password. Simply enter your WestJet Rewards ID and password here to access your account and view your WestJet dollars balance.

Full details on the WestJet RBC World Elite Mastercard can be found at rbc.com/westjetworldeliteinfo. Full details on the WestJet RBC Mastercard are available at rbc.com/westjetcardinfo.

WestJet dollars can be used like cash to pay for all or part of the base fare of an eligible WestJet flight, WestJet Vacations package or a WestJet Vacations land-only booking, available on westjet.com or through WestJet’s contact centre. WestJet dollars can also be used to pay for all or part of the base fare of an eligible Sunwing Vacations package booked on sunwing.ca or through Sunwing’s contact centre. Travellers departing from airports in Quebec can also redeem WestJet dollars on packages offered by WestJet Vacations Quebec, a new tour operator under the Sunwing Vacations Group, through their contact centre. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings.

Exception: Certain WestJet dollars refunded by WestJet Vacations due to travel disruption can be redeemed for a future vacation package, including the taxes and fees, and will be valid for 12 months.

For more information about eligible flights and vacation packages, visit our WestJet dollars page.

Yes, and the minimum redemption amount required varies by booking type.

1. For WestJet flights in Economy, Premium or Business, a minimum of 15 WestJet dollars per guest, per direction of travel, applies.
2. For flights purchased with a Member Exclusive fare, the entire base fare for all guests on the booking must be paid with WestJet dollars.
3. For WestJet Vacations packages, WestJet Vacations land-only bookings, Sunwing Vacations packages and WestJet Vacations Quebec packages, a minimum of 50 WestJet dollars per booking applies.

No. WestJet dollars can only be used toward the base fare or base package price at the initial time of booking of your flight or vacation package. Taxes, fees and charges must be paid with a credit card at the time of booking.

Exception: WestJet dollars refunded by WestJet Vacations due to travel disruption can be redeemed for a future vacation package, including the taxes and fees, and will be valid for 12 months.

Members may redeem WestJet dollars on any WestJet-marketed itinerary that includes flights operated by a codeshare partner. WestJet’s codeshare partners include: Aeromexico, Air France, Air Transat, Condor Airlines, Delta Air Lines, Japan Airlines, KLM Royal Dutch Airlines, Korean Air and Qantas Airways. To book a codeshare flight offered by WestJet, book online or contact us by phone. Please be advised: When making new bookings by phone, some fare options will be subject to a service fee. Redemption on car rentals is not available at this time. 

Yes. To ensure security of your WestJet dollars account, a booking made using your WestJet dollars must be made by you and directly with WestJet, Sunwing or WestJet Vacations Quebec.

Yes. You are allowed to transfer WestJet dollars of any amount to another account holder for a fee of $50-$59 per transfer. The fee must be paid with a credit card at the time of transfer.

To request a transfer of WestJet dollars, please call us and we’ll confirm the details and/or obtain your payment information.

To book a flight and redeem your WestJet dollars, you can either book online or call our contact centre. Please be advised: When making new WestJet bookings by phone, some fare options will be subject to a service fee. 

To redeem WestJet dollars on a vacation package or land-only booking, you can either book online  or call WestJet Vacations. To redeem WestJet dollars on a Sunwing Vacations package, you can either book on sunwing.ca or call the Sunwing Vacations contact centre. To redeem WestJet dollars on a WestJet Vacations Quebec package, you must book through the WestJet Vacations Quebec contact centre.

No. WestJet dollars may be used on a new reservation only. All changes after the original booking date that result in an amount owing, including fare or fees, must be paid for with another form of payment, such as a credit card.

Yes, this is possible in certain instances. When booking a flight on westjet.com, WestJet dollars and Travel Bank can be used together when making a booking for multiple guests, or when adding extras such as seats, for example. If these two payment types do not cover the remaining amount, you will be prompted to use a credit card for the balance. 

Yes. You can redeem WestJet dollars on WestJet flights at westjet.com or for WestJet Vacations Packages at westjetvacations.com. WestJet dollar redemption on Sunwing Vacations packages is also available on sunwing.ca.

Yes. Your travel agent can redeem WestJet dollars on your behalf, through the WestJet, WestJet Vacations, Sunwing Vacations or WestJet Vacations Quebec contact centres at the time of booking. You (the WestJet Rewards member) must be one of the travellers on the booking for a travel agent to complete the redemption.

No. WestJet dollars can only be redeemed on individual bookings; they cannot be redeemed on WestJet air-only group bookings nor on WestJet Vacations, Sunwing Vacations or WestJet Vacations Quebec group vacation package bookings.

If WestJet dollars have been used as a form of payment on a fare where a change or cancellation is allowed, you’ll need to contact us by phone to make changes to your reservation. Change or cancellation fees may apply. If you cancel your flight, any WestJet dollars redeemed on the reservation will be returned to your account and the original expiry date of the WestJet dollars (if applicable) will continue to apply. Please be aware that UltraBasic fares are 100% non-refundable with no change options allowed so any WestJet dollars used on an UltraBasic fare booking will be forfeited.

For changes on a Member Exclusive fare (booked with WestJet dollars), original booking must be cancelled and a new booking made, subject to Member Exclusive fare availability. This cancellation and rebooking can be done on Manage Trips, by calling our Contact Centre, or through the priority support numbers available to Platinum and Gold members. 

If the change or cancel results in a refund to the original form of payment(s), the WestJet dollars may be returned to your WestJet Rewards account.

Sign in to your account with your WestJet Rewards ID and password and select "Buy WestJet dollars". Your order can be charged to a valid Mastercard (including either WestJet RBC^® Mastercard^‡), Visa, Discover, Diners Club, JCB or American Express credit card. WestJet dollars can only be purchased online. Just like earned WestJet dollars, purchased WestJet dollars can be used for any reward redemption.

WestJet Rewards members must purchase a minimum of 25 WestJet dollars per transaction, up to a maximum of 3,000 WestJet dollars per calendar year.

No. WestJet dollars purchased are non-refundable.

No. Buying WestJet dollars does not count towards tier qualifying spend to achieve or retain top-tier status, nor does it count towards milestone qualifying spend to earn milestone awards.

Generally, WestJet dollars that you buy will appear in your account immediately after you complete your purchase, but please allow up to 48 hours.

In June 2017 we made some changes to WestJet dollar expiry and WestJet dollars purchased through points.com no longer expire. They are yours to keep for as long as you want, and use whenever you’d like.

Effective June 6, 2017, we’ve made some changes to WestJet dollar expiry. Most WestJet dollars no longer expire, but some still will. We can explain.

WestJet dollars directly earned from purchase transactions with WestJet or its partners, including a WestJet Credit Card, will no longer expire. We refer to these as base WestJet dollars as they represent the base amount, or minimum, you earn on eligible transactions.

Bonus WestJet dollars awarded through promotions, compensation, or limited-time promotional offers will continue to have expiry dates.

Need an example?
Let’s say you’re a Silver Rewards member and you’ve paid for and taken a flight with WestJet – the base amount of WestJet dollars you earned (i.e. 3% back in WestJet dollars on WestJet flights) are yours to keep for as long as you want, and use however you’d like. No expiry. Then, on your next trip you decide to take advantage of a Rewards offer which awards bonus WestJet dollars. The bonus WestJet dollars you’ve been awarded will have an expiry date. So basically, base WestJet dollars don’t expire; bonus WestJet dollars do.

Please note: As communicated by email on May 13, 2021, we are giving members with expiring WestJet dollars more time to use them while travel is affected by COVID-19:

• WestJet dollars that expired between March 1, 2020 and May 9, 2021 have been reinstated to members’ accounts and will be available for use until May 10, 2022.
• WestJet dollars that were due to expire between May 10, 2021 and September 30, 2021 have been extended one year from the original expiry date.

To view updated expiry dates, visit Expiring WestJet dollars.

Need a binary, either/or representation? We’ve got a chart.

This also applies to WestJet dollars already in your account. So, if you have base WestJet dollars that were previously set to expire, such as those earned through purchases on a WestJet RBC^® World Elite Mastercard^‡, the expiry dates have been removed; however, any bonus WestJet dollars awarded or gifted to you, such as through a limited-time offer or as compensation, will continue to maintain the original expiry dates.

You can easily find this information when you sign in to your WestJet Rewards account and check the Expiring WestJet dollars page.

We take care of that for you. All of WestJet’s booking systems are configured to automatically use the earliest expiring WestJet dollars first. All you need to do is decide where and when you want to go.

For our full legal terms and conditions, see our WestJet Rewards terms and conditions.