All inclusive

Moon Palace The Grand Cancun

Cancun 5.0

Overview

Moon Palace The Grand Cancun is the newest addition to the Palace family. Moon Palace The Grand Cancun presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. 

Added value

Stay at 1, Play at 5 - Guests of Moon Palace the Grand Cancun have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace.

Transportation to sister properties not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1316

Rooms

Grand Deluxe Garden view
850 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Grand Deluxe Garden view
850 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Grand Swim up Suite
850 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Grand Swim up Suite
850 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Grand Family Deluxe
  • 1 king bed, and 2 double beds
  • Garden or Resort View
  • No more than 6 guests in the room
Grand Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Amenities


Location

Address
Carretera Cancun-Chetumal Km 340, Cancun, Q.Roo 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Amazing experience and can’t wait to return with our family of 6!

Aimee R (Paradise, Canada) on May 09, 2024

From the moment we checked in the stay was amazing. Our family of six (4 children ages 7,11,13,18) all had an amazing experience. There was truly something for everyone! A few things stand out to us - food, atmosphere, and the play centre at the water park. All the restaurants were great but Juan at Le Chateau (French restaurant) was outstanding and made our ‘date night’ so much better. The atmosphere and ambience at the grand is stellar and everyone was very friendly and helpful. Lastly, the play centre staff were all fantastic with our 7 year old. They remembered him each day by name and last going off our son didn’t want to leave. The young ladies there are all great at what they do! Nightlife was not as lively as other resorts we have been too however, our trip was a family event. We did enjoy the family karaoke hours (6-9 pm) and the bar staff were really great! Overall, if you are thinking about going to this resort, do it. You will have the best experience!

TripAdvisor users rated this property 5 out of 5

A grand stay

Cheeser08 (Lubbock, Texas) on May 07, 2024

This was our second time to stay at the grand & it did not disappoint. From having our concierge Enrique set most of the things up before we arrived, to the butlers, Jorge & fernando giving us the best service possible, it was marvelous. We were in the 3 bedroom villa. Private pool and hot tub with multiple chaise loungers and seats. Beautiful views of the beach. Stayed very cool in the room after long days of drinking or golfing . Plenty of hot water and comfy beds and pillows. Multiple pool and dining options. So many we could not visit them all. Pool attendant Anabel made sure our drinks stayed full. Can’t say enof about the friendly people, and top notch service. Will go again 100%.

See More

Vacation Offers

  • Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.

    Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay

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