TripAdvisor Traveler Rating

I’ve been traveling to Vegas quite a bit for work and my business portal never lets me get points. However, a gentleman at the front desk treated this Diamond Hilton member the best since I’ve been coming to Vegas. Zach at the front desk of the Hilton not only got me into a nice room, he also printed my receipt for my stay the week before. Out of all the times I’ve stayed at this hotel, he’s been the most helpful. We all get stressed out traveling but it’s nice to know someone provides over the top service. I will continue to stay at this hotel knowing there are employees like Zach at the front desk always looking out for Hilton members. Thanks Zach.

This place is a disaster. Having stayed at the Crockfords before and having a great experience, we tried the Hilton. There were so many issues! We got accidentally checked out of our room and ended up with over an hour trying to get back in due to an "electronic malfunction", said malfunction had also checked us into the same room number 6 floors lower. No idea how that happens, but it sounds like a human to me. So after that hassle, got a $100 credit that never got applied, had a $35 valet charge added to our bill that wasn't ours (we had no car), and then an over $600 random front desk charge that was I guess a hold for incidentals but $600? We had 2 rooms, the other room had zero. To make it all worse, when I called down about the valet charge and asked for a late checkout to get the room credit that originally wasn't there, I was told simply "NO" and the jerk hung up on me. I have deleted the RW app from my phone, and I've deleted the Hilton Honors app. I will never stay in another Hilton owned resort or hotel again. These people are not only incompetent, they are downright RUDE.

Wonderful resort! We enjoyed the spacious layout of the resort and gaming floor...did not feel overcrowded at all. Beautiful design and features. The pool and hot tub was awesome! We will definitely be back in the future and bring family and friends.

This hotel is fairly new. The rooms are updated and clean. We had a great view of the sphere from our room. There are plenty of restaurants and food spots to grab a quick bite. Located right across from the Wynn, convenient for walking. A short Uber ride to the other resorts on the strip. The pool area has 5 pools with a server bringing drinks/food. Reasonable rates. We will definitely stay here again.

The hotel is very nice and clean. The hotel maid did an excellent job. We paid under $200 a night, but we took a $35 upgrade extra a night to stay on the 39th floor. The room had an excellent view. The only setback was the front desk did not inform us the food and water in the room were not free. I drank the Fiji water and was charged $14. The same water was $10 at the lobby store but they do not accept cash. I will revisit in the future.