Overview
Once you step on this property you feel the incredible ambiance. As you stroll through the lush gardens you'll notice the excellent choice of restaurants, the large pool and the hub of ongoing activities until you reach the beach and then you say - does it get any better than this?
Check in
3 p.m.
Check out
12 p.m.
Rooms
516
Inclusions
- Round-trip airport transfers
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or Patio
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Mini-bar
- Free access to the Spa wet areas
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Balcony or Patio
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Mini-bar
- Family unit is composed of two connecting rooms
- Toys for kids, playstation in the room and free babysitting at night, ages 4-12 til 10pm once per stay
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Balcony or Patio
This room requires a minimum of 4 guests
Amenities
Aerial View
Aerial View
Aerial View
Aerial View
Pool
Pool
Beach
Beach
Beach
Pool at night
Beach bar
Beach bar
Sakura
El Mercado
Kids club
Kids club
Spa
Watersports
Bar
Location
Reviews
SO CLEAN AND SO FUN
Haleyseguin13 (Hamilton, Canada) on May 08, 2024
Went on a girls trip (early 20s) and had the greatest experience. Went from the 21st to the 29th of April so the seaweed was a little excessive on the beach. This was taken care of by the beach staff who would wake up nice and early and try their best to clean it up. Some day were better than others seaweed wise but it never bothered us. ROOM We had an Oceanview room which should really be considered ocean front. Our room faced the beach volleyball court which was great! When reading other reviews, we were prepared for it to be a bit of a walk from the lobby and pool but that turned out to be a good thing! The building was nice and quiet at night as it was away from the bar and the disco. The washrooms were BEAUTIFUL but offered no ventilation for the moisture... we had to shower with the door open which was fine. The lighting in there was amazing for pictures too :) We had one King bed per room, it was massive. Lots of space to walk around and have a little drink before heading out or dinners as well. We didn't have issues with the room keys but people we met had to keep getting theirs changed out because they held it up to their phones for too long. Be careful to separate the key from electronics unless you want to hike back to the lobby. FOOD The breakfast buffet was always a hit (for the few times we made it there). The egg guys were amazing and sometimes sang to you! The snack bar was open at 11am I believe but to call it a 'snack' bar is an understatement. This was literally another buffet with another bar and self serve ice cream (to die for). Never made it to the lunch buffet but we heard that it was similar to the dinner one. Seating was never an issue, and the servers were amazing!! They sure kept the wine flowing at our table. We made note to sit in the same section almost every night to have the same server. He became familiar with us and we loved that. The Mexican a la carte was great but we were in and out pretty quickly. I DO NOT recommend waiting all day to eat dinner, the drinks catch up fast. An 8:15 reservation was a mistake. From what we remember it was very delicious and the servers were very attentive. The Hibachi was INCREDIBLE! We had such an amazing experience there. The sushi was awesome and the chef made it a hilarious experience. 10/10 the best meal and experience of the trip. RESORT My girls and I agreed that this resort was better than the pictures and videos online. The grounds were very well maintained and the common areas were kept very tidy. One of our girls used the gym and said the same thing, very very clean. If there was a drink spilled, they would have it cleaned up in no time. They also let you on the beach at night which is great! A security guard of some kind waits there with you just to make sure all is good, but you never feel watched or pressured. We didn't spend any time in the pool because a few of us have those at home. Almost all of our time was spent at the beach. They're also very eco-friendly, having glass water bottles for the room with refill stations at each building. Bugs were not an issue at this report at all. Brought a ton of bug spray and never had to use it. DISCO The club on the resort was so fun! Luckily we met a large group to join up with, but even then it was never jam packed. This was a great contrast to home because the bar was never busy and they always enjoyed talking to you. They play Spanish music and some party songs to keep people moving. PLUS it was open every night! There was also a beach party on the Thursday where they set up a nice spot with a fire and flags to dance. Lots of fun but the bar was way too small for the amount of people at this event. STAFF The lobby bar staff were adorable. They get to know you and guess the drinks you're coming for. They were always very grateful to be tipped and always deserved it. Even when the disco was busy, people would often come to their bar to get some air. Pina Colada has my heart. She made my girls interested in participating in dance lessons and group activities!! She was so kind and we're so grateful to have met her :) In general, all of the staff was very welcoming and so happy to see new faces. They made this trip very easy going for sure. EXCURSIONS We did the city tour but obviously misunderstood what the tour consisted of... Originally we thought we were going up the cable car, to a historic site, then a visit downtown. When you're hungover, the last thing you want to hear when you get on a bus is "whos ready for a rum tour?!?". the tour was great and we ended up trying 6 different rum's by 9:30am... nothing says good morning like that! The cable car is a must if you want to see the city from above. What an unreal experience, I highly recommend. This tour came with the rum tour, historical site visit, cable car, chocolate factory tour and a trip downtown to the pink alley and the umbrellas. You're gone for the whole day, prepare for that. We were too tired and frankly a little hung so we asked the tour guide to bring us back half way through. Not because the tour was unenjoyable, just because we were expecting a shorter day. They had no issues with that as long as we signed ourselves out. All in all, this place was incredible and we all agreed we would return here some day. A huge thank you to the people we met on this trip who made it a little more enjoyable and congratulations to the happy couple that got married on the beach!!
GREAT RESORT! FAMILY FRIENDLY
Sha L on May 05, 2024
I visited Puerto Plata for the first time from April 19-26 to attend a beach wedding. I wish I could give this establishment a 5-star, but I gave a 4-star because the resort was dated and needs renovations to the rooms. I cannot say enough about this resort. I enjoyed SO MUCH, see below CONs and PROs: CONS: - we waited almost 2 hours for our room (check-in is at 3:00 pm and it was close to 5 that we were able to access rooms) - the washrooms need renovating (tiles chipped, mildew on caulking, no shower door or anything to prevent the shower from spraying into washroom) - the AC was not on full (it was not just our room but several others that attend the wedding as well - the AC was on medium, not high at all) and getting ready was a challenge as we were sweating even after a shower! - lighting - the lighting in the room was the WORST part - couldn't see to get ready! There are only bedside lamps and wall lighting. The light in the centre of the ceiling fan didn't work in any of the 5 rooms we booked! Very challenging to get ready for nighttime events and for the wedding activities. - the bathrooms do not have venting when showering in warm or hot water (it steamed up and everyone was getting ready in the washrooms due to poor lighting outside) - the safe did not work - only half mirror for dressing - prefer a full-length mirror either on wall or on closet door - the beach had alot of seaweed, but that's due to tides. We only went into the ocean 3 times. The pool was great - it's nice to have an oceanview room, but this resort, this means you are in building 5 or 6 and far away from the pool, grille, disco, lobby, entertainment, courtyard and buffet. It's a far walk however ther are trolleys but that took time - my next visit, I will be fine with a garden/tropical view and stay in buildings 8 or 9 which are closer to the main areas (lobby, dining, entertainment, disco, etc.) - a la carte dinner selections get booked up fast (reserve these upon check-in) PROS: - the rooms were clean - the bed was extremely comfortable - the entire complex was well manicured and maintained - the 3 a la carte dining options were AMAZING - the food was spectacular - main dining room and Grille - fantastic food (great variety and clean premises) - LOVED the fresh fruits, fruit juices and variety of foods in both the buffet dining room and grille (even the picky eaters had variety and didn't complain!) - the complex is lively at night - the shows and entertainment along with the DJ and merengue/salsa dancing in the courtyard was so much fun - family-friendly resort (my 10 year old LOVED it) - the pool was so much fun - clean and lively with alot of people, entertaininment, music - peacocks roam the premises to show off their gorgeous plumage - the coffee and alcoholic beverages were FANTASTIC, loved every single drink - customer service from everyone we dealt with were very kind, friendly and courteous - this resort is eco-friendly (no unrecyclable paper or plastic) - LOVED this - no bottled water in the room, however depending on occupancy you are provided with a glass bottle to re-fill water at your discretion - water stations are on each floor (LOVED this) In general, I would DEFINITELY return to this resort with family or friends!
Vacation Offers
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Montego Bay, Puerto Vallarta, Cancun, Riviera Maya, Cozumel, Punta Cana, Puerto Plata
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