WestJet's hurricane/tropical storm promise

WestJet Vacations will waive any change or cancellation fees. You are responsible for paying any increase in price if you change your itinerary. If your new itinerary costs less, we'll waive the change fee. Therefore, no other refund or compensation will be provided. For cancellations, we'll put the unused value of your reservation into your WestJet dollar account.

Reduced: you will not be refunded for the unused nights. For example, if an original flight scheduled to leave on January 1, returning on January 8 was adjusted to leave on January 3, the return date would still be January 8.

Increased: you will be charged for the additional nights. Additional nights will be booked at the same hotel and room category as booked. If the hotel is unable to honour the date change, you are responsible for any additional costs. Changing dates may alter applicable promotions offered by suppliers.

1. Change your dates to the same flight (with the same flight number, origin and destination), hotel and duration and complete travel within one year of the original itinerary (subject to availability).

Hotel vouchers are not provided for overnight connections in a Canadian gateway. You are responsible for any hotel costs.

If it is not possible to book the same travel duration and your time in destination has been:

Reduced: you will not be refunded for the unused nights. For example, if an original flight scheduled to leave on January 1, returning on January 8 was adjusted to leave on January 3, the return date would still be January 8.

Increased: you will be charged for the additional nights. Additional nights will be booked at the same hotel and room category as booked. If the hotel is unable to honour the date change, you are responsible for any additional costs. Changing dates may alter applicable promotions offered by suppliers.

2. Change your destination - travel must be completed within one year of the original itinerary.

This option is subject to availability and requires a minimum of three days' notice.

Changing destinations may alter applicable promotions offered by suppliers.

3. Cancel your package - we'll transfer the full amount paid into your WestJet dollar account.

4. Continue travelling - at your own risk. If you choose to continue your trip after an advisory has been issued you and your flight is delayed due to the hurricane or tropical storm you are not eligible for compensation, a credit or refund of any kind.

WestJet Vacations will make a reasonable attempt to assist you by informing all suppliers and destination representative(s) of the new arrival date/time on behalf of guests.

1. Return early - subject to availability. We'll waive any fees and put the unused portion of your vacation package (remaining nights) into your WestJet dollar account.
   
   If you're outside of Canada or the United States and are unable to return due to your flight being cancelled, WestJet will cover the cost of the additional nights at a hotel of WestJet's choosing.