Overview
Explore tropical gardens, view abundant wildlife or cruise in a canal boat at this full service oceanfront oasis on the Kohala Coast. Go to play, relax, rejuvenate or discover something new. From the 175 ft twisting waterslide to the 12th hole of the Beach Course, this resort is a destination within itself.
Resort fees include
- Internet access in room.
- Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower.
- Unlimited DVD Movie Rentals (2 at a time, in your specified tower).
- Local, toll-free, and credit card calls with no access fee.
- Discount on beach toys at the Saltwater Lagoon.
- Classes in the Kohala Spa, Subject to Availability.
- Discount on Hawaii Nautical Sailing on the Spirit of Aloha Catamaran from Anaeho’omalu Bay.
- Complimentary photo keepsake by Storibox.
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
4 p.m.
Check out
11 a.m.
Rooms
647
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
Amenities
Pool and ocean
Main lobby
Nui Italian
Kona Tap Room
Kona pool
Lagoon Grill
Dining room
Kona pool rope bridge
Kamuela Provision Company
Lagoon at sunset
Pool at sunset
Lobby
Location
Reviews
TripAdvisor Traveler Rating
WOW!!
T J on Nov 15, 2024
Recently returned home from Hawaii, stayed 11/7-11/12 at the Waikoala Village and had a ball. I stayed with my 2 adult children. The resort was amazing, the grounds were immaculate. We swam in the lagoon and I had 4 turtles swim around me and nudging me. We stayed in the Makai Ocean front room on the 6th floor. We were directly over the dolphins with the ocean in the background. Our room was cleaned daily without asking and was clean. Staff were friendly. The food was expensive but the Queens marketplace is basically a few minutes drive with great food. We did get room service a few times, my kids really liked the pizza. The boats appeared to be not running, we. saw it our first day going along the water but not again after that. I walked the resort every morning and really enjoyed it. We rode the tram for fun. The rental fee includes renting movies, we did this 2 times for late night movie before bed. There is so much to do on the resort, we did go off the resort and went to one of the farmers markets, shopping at Walmart/Target, we did the manta ray excursion and the UTV excursion. We had pizza at a local pizza shop and ice cream at Founding Farmers. We also went to the beach at 49 black sand beach. We are looking forward to our return. I was disappointed that we did not recieve the KuKui Nut lei necklace, I was looking forward to seeing this in our room upon arrival especially since a lei greeting is not done at Kona airport, I thought I would at least have the necklace in the room. I was able to buy one for $15 in the gift shop.
Hotel grounds are the reason to visit - especially if you have kids
SFjoe (Sonoma, California) on Nov 14, 2024
We decided to visit the resort because of the timeshare offer. As all these timeshare/vacation clubs do - is that they put you in the shabbiest room in the hotel so that you are very impressed with the "owner's model" during the presentation. Hilton is no different. Old beat-up rooms with a tiny bathroom slow flushing toilets and lots of noise from the rooms around you. Having said that, it was clear the property put all their money into the grounds, which were beautiful and well maintained. There are beautiful pools and plenty of beach lounge chairs. So, if you wanted to just hang by the pool and enjoy the rip-off prices at one of the 7 restaurants on the property, you can! entrees as high as $80. That is nuts, but they do have a captive audience or people too lazy to leave and find better and less expensive food options. Coffee for a mid-size cup is $7.50, and best of all, the Island coffee bar by the check-in sells Costco muffins and pastries for $9 each. We went to Costco and bought an entire breakfast cake for $11. It lasted the entire stay. this hotel is no different than all the other major brands that are charging crazy prices to book, and you can't even get your room cleaned. If you need toilet paper or towels, then you can call for the supplies. We did get our sheets changed once, but that was it for five nights. It was clear the hotel did not have enough staff and this was part of the skimpflation all these companies are getting away with. If I am going to pay $400-$600 a night I should get a room cleaned every day. The parking fee is also a rip off at $48 a day and depending on the wing you stay in it is a half of a mile to walk to the parking lot. They do have a tram that runs between the buildings, but you can walk faster than the tram carries you, and the AC was broken more than once. We wound up leaving the property to find beaches on the Kona side of the island which were quite lovely though filled with a lot of lava rocks in the water. Very few sandy spots. So bring water socks to go swimming if you plan to visit the beaches. All in all it was a nice time in spite of the drab dreary rooms because the weather was perfect. Needless to say we did not buy a timeshare. The numbers never add up.
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