Overview
Explore tropical gardens, view abundant wildlife or cruise in a canal boat at this full service oceanfront oasis on the Kohala Coast. Go to play, relax, rejuvenate or discover something new. From the 175 ft twisting waterslide to the 12th hole of the Beach Course, this resort is a destination within itself.
Resort fees include
- Internet access in room.
- Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower.
- Unlimited DVD Movie Rentals (2 at a time, in your specified tower).
- Local, toll-free, and credit card calls with no access fee.
- Discount on beach toys at the Saltwater Lagoon.
- Classes in the Kohala Spa, Subject to Availability.
- Discount on Hawaii Nautical Sailing on the Spirit of Aloha Catamaran from Anaeho’omalu Bay.
- Complimentary photo keepsake by Storibox.
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
4 p.m.
Check out
11 a.m.
Rooms
647
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Palace tower
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Climate control
- Lanai
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- Safe
- TV
- Turn-down service ($)
Amenities
Pool and ocean
Main lobby
Nui Italian
Kona Tap Room
Kona pool
Lagoon Grill
Dining room
Kona pool rope bridge
Kamuela Provision Company
Lagoon at sunset
Pool at sunset
Lobby
Location
Reviews
TripAdvisor Traveler Rating
Birds of a feather, awful stay!
Carolynn T on Dec 17, 2024
This was a terrible stay for our family of 3. We were in the Palace Tower. We arrived at 10pm. We were told there was no food on the property at that time. They recommended that we call Domino’s pizza. Noise travels between rooms. We kindly asked to move rooms immediately upon entering our room because we could hear everything next door. They told me they were sold out and that we could not. There were two beds in the room and only 3 slim pillows on each bed. The bedding and everything else in the room was tired and worn out. Half of the tower was under construction, which we were not notified about beforehand. It was extremely loud all day long. When the construction dies down for the day, the birds come out! Oh, the horror. Don’t stay here if you’re wary of birds. This is on a whole other level of creepy. The pool was not crowded in the least, making me suspect the hotel was not sold out in the least. The lagoon, which I swam in 10 years ago, is just murky and I exited as fast as I got in. I saw most people avoided the pool bars and were bringing in their own drinks. If you take the train, the trip from your room to car could take up to 45 minutes. Our key cards were constantly not working. So, it can be over an hour ordeal just to get a new key from the front desk. I would never stay here again, even in another tower or a renovated room.
I would be very glad to stay here again
AngusMacTavish0 (Commack, NY) on Dec 14, 2024
We stayed a week and liked almost everything. Our room was totally adequate, with a view overlooking the golf course and the distant mountains. I particularly liked what I called 'the museum walk' but the natural beauty of the grounds is spectacular. I didn't use the pools, but we did go to the dolphin show. I liked the tram cars and the boats for when I didn't want to walk. The luau was somewhat disappointing.
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