Overview
Vacation like a Star ™ at the famed Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort. Enjoy the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club, the world of flavors found in the Crave culinary program at themed restaurants and the pumped up PHit fitness program, Planet Hollywood Cancun brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
648
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Star Class amenities include;
- Personalized Agent service for exceptional continuous assistance.
- Beach Agent services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Premium set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Star Class™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Star Class™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
*Availability dependent on the resort
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Amenities
Pool
Pool
Pool
So Cal Gourmet Emporium
La Cocina Mexican Cuisine
Fuel Coffee
Overtime Sports Bar
Twist
Location
Reviews
TripAdvisor Traveler Rating
An incredible place to go!!! Highly recommend! We might even come back again a third time!!!!
Chelsey D on Apr 26, 2025
This is my second time at Planet Hollywood Cancun!!! We absolutely love it!!! Highly recommend!!! Victor Canto and the whole entertainment team are incredible!!!! The food was delicious and the rooms were ...nice and clean!!! Go here ASAP!!!!
Not the all inclusive I would choose
Megan E on Apr 26, 2025
I don't generally write reviews but thought I'd write this one because when I was searching I didn't read any negative reviews about this resort but we as a family of 15 didn't have a very good experience.... I have traveled to Mexico about 10 other times and have stayed at Dreams, Secrets, Royalton and would recommend all of those very much over Planet Hollywood. Don't get me wrong, the pools are very pretty, the beach is nice and the overall resort was nice. We loved the fitness center, the nightly entertainment was pretty good, especially Victor, the spa was nice and the buffet was good; however, pool and beach chairs were scarce! Be prepared to be down by the pool by 6am to even GET a chair. If you put your things on a chair and leave, security will take your items and you'll loose your chair. That was one of our biggest complaints. On other resorts I've stayed at you generally have to get down to the pool early to get a GOOD chair but on this resort it was to get ANY chair. Also we weren't aware that you had to book in advance to eat at EVERY restaurant besides the buffet. We were told you could book up to two days in advance but our app never worked so we were unable to eat at ANY of the restaurants besides the buffet in our 5 day stay, which was disappointing. I tried to get guest services to help me figure out why I was getting an error but no one could figure it out. I also didn't read anywhere before we went that 2/3 of the resort is reserved for Star Class which is an upgrade option. Again, if I would have read that in a review I would have chosen a different resort. I'm not a fan of not being able to use the whole resort. We, as non Star Class, could only use one of the three pools and had to use only one side of the beach. Lastly our room left some to be desired. When we arrived it was a bit dirty and smelled very musty so we aired it out. We got used to it during our stay but upon coming home we're having a hard time getting that musty smell out of our clothes...another problem I haven't had at other resorts I've stayed at. Again, as a family we had a great time, we got great weather, servers and wait staff were good, and we enjoyed many hours together in the sun. I just wish I would have known about the Star Class exclusions, lack of chairs, and requirement to pre-book dinner at every restaurant ahead of time and I would have definitely chosen another resort.
Vacation Offers
-
Receive $500 USD in resort coupons with a minimum 3-night stay at select all-inclusive Planet Hollywood Hotels & Resorts in Cancun and Costa Rica.
Cancun, Liberia
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