Overview
Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.
Resort fees include
- Basic Wi-Fi for 2 devices per room
- Late check-out for 2 hours after the check-out time (upon availability)
- Transportation between El Cid Hotels & EL Cid Golf and Country Club
- Access to the gym
- Access to the business center
- Concierge services
- Resort Credits for Restaurants and Bars, Spa Treatments, Fishing Excursions, Golf, and Room Upgrades
- Credit amounts are neither transferable nor refundable, cannot be redeemed for cash and only one credit can be used per every purchase. Not valid in conjunction with any other promotions or discounts. The Hotel's Terms and Conditions apply and are subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- *Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
The following plans can be added to this room category and come with the following inclusions:
All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.
Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
Elite ($)
In addition to the All Inclusive features described, the Elite plan also includes:
- Guaranteed Pool View accommodations.
- Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Taxes and gratuities.
- Free Internet access at the Elite Club.
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- *Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
The following plans can be added to this room category and come with the following inclusions:
All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.
Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
Elite ($)
In addition to the All Inclusive features described, the Elite plan also includes:
- Guaranteed Ocean View accommodations.
- Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Taxes and gratuities.
- Free Internet access at the Elite Club.
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
Elite with Golf ($)
In addition to the All Inclusive features described, the Elite plan with Golf also includes:
- Guaranteed Ocean View accommodations.
- Bonus: Stay in One- Play Four! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Free Internet access at the Elite Club.
- Late check-out until 3pm (subject to availability)
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
- Unlimited Green fees and Tennis court fees at El Cid Golf & Country Club (equipment not included).
- Golf cart, clubs, driving range, clinics and racquet rentals are optional and not included.($)
- Caddy is mandatory and it’s not included: one per each cart or one per each golfer walking the course.
- Tee times and one-hour court reservations are accepted by e-mail at cclub@elcid.com.mx.
- Additional rounds of golf for the same day are accepted after finishing the first round of golf (subject to availablity)
- All gratuities at the country club are optional and are not included.
* None of the package components are refundable nor transferable
Amenities
Lobby
Lobby Bar
Main Pool
Pool
Fitness Centre
Kids Club
Dinner Show
Golf
Location
Reviews
TripAdvisor Traveler Rating
Amazing
Areli V on Apr 22, 2025
Ismael Chavez was so helpful and so kind ! Very attentive and quick service, he was ready to help us as soon as we needed and we had refills as soon as our drinks were done as well as coffee . His kindness... stood out , thank you so much, we will definitely be back
The Best Service We’ve Ever Experienced – We’re Already Coming Back
mattcF4680ZZ (Dallas, Texas) on Apr 21, 2025
We stayed at El Cid Beach Hotel from April 12 to 22, 2025, and I can honestly say it was one of the best vacations we’ve ever had. The hotel itself is great — a bit older, but kept in amazing shape — but w...hat truly made this trip unforgettable was the staff. We've never felt so well taken care of. Everyone we met was friendly, attentive, and genuinely seemed to care that we were having a great time. We’re already planning to come back this fall with our three kids. Room & Views Our room was just a standard room, but it had both pool and ocean views — can’t beat that. It was always clean, comfortable, and quiet. We had no issues whatsoever. Waking up and sitting on the balcony each morning was something we looked forward to. Pools & Resort Grounds The pools were the highlight for us. They’re huge, fun, and super family-friendly, with waterslides, rock features, and different areas to explore. It was easy to find loungers most of the time, and if they were running short, staff would go out of their way to bring more over. That kind of service was consistent throughout our entire stay. The beach is also awesome — huge, busy in a fun way, and great for long walks. Dining We’ve been to a lot of resorts, and I don’t say this lightly — the food at El Cid was the best we’ve ever had. Every meal was fantastic. Each restaurant had its own vibe and flavor, and even though the resort is spread out, getting around was easy with a quick 10-minute walk or by using the shuttle. The service in every restaurant was consistently excellent. Excursion We did a day trip to Stone Island that was only $25 USD per person and it was amazing value. It included a 1.5-hour catamaran cruise (drinks and music included), 3 hours on the beach with an open bar, and a full lunch. The whole day was smooth and relaxing — highly recommend it. Now, the staff — these people made our trip. It’s rare to remember names from a resort trip, but these ones stuck. Their kindness, effort, and consistency made us feel like more than just guests. Alberto (Pool Bartender) This guy is a legend. Not only was he fun and friendly, but he's also a great musician. We had some awesome conversations and even swapped stories about our families. We felt like friends by the end of the trip, and we even exchanged contact info. Just a solid, genuine person who made the pool bar a great place to be. Martin (Pool Bartender) Martin was always on top of it. He made sure we had great drinks, great shots, and even better conversation. He was fun, down to earth, and clearly cared about making sure everyone at the bar had a good time. Ramon #1 (Our Daily Pool Waiter) Ramon was with us every day. He’d find us a chair in the morning, bring us drinks and food throughout the day, and always checked in to see if we needed anything. Super friendly, super reliable, and just fun to be around. He made our pool days smooth and stress-free. Francisco (First Pool Waiter We Met) Francisco was the very first staff member we interacted with when we arrived, and he immediately made us feel welcomed. He took time to help us get the lay of the land and made sure we felt comfortable right from day one. Ramon #2 (Backup Pool Waiter, Just as Great) When our regular Ramon wasn’t around, this Ramon jumped right in. He never missed a beat — if he saw we needed something, he brought it without us asking. The two of them worked together so well, and we always felt looked after. William (Pool Bartender) William brought the energy. He was always smiling, checking in with everyone, and made the whole pool bar area feel fun and lively. Just a good guy to have around on vacation. Ruben (Waiter at the Italian Restaurant) Ruben made every dinner feel like a special occasion. He remembered our drink orders and our meals without us saying a word. And then he’d sing an Italian song to us each night. His voice was incredible, and it became a highlight of our evenings. Such a unique and heartfelt touch. Girardo (Waiter at the Japanese Restaurant) One night, my partner wasn’t feeling well, and Girardo noticed right away. He offered to pack our food to go and checked in later to make sure we were doing okay. The next time we came back, he remembered our exact order and recreated the whole night for us. That level of thoughtfulness goes such a long way. Rudy (Morning Waiter) Rudy consistently went out of his way for us. He tracked down peanut butter when it wasn’t available, made sure we had ketchup, and even went on a special trip just to get us mimosas one morning. He never forgot a thing and was so kind and consistent. Truly a gem. Final Thoughts This trip was just my partner and I, but we’ll be back with our three kids in the fall — and we can’t wait. The pool features, kids’ club, food, and staff make this a perfect place for families. That said, couples would love it too (we sure did). The hotel is beautiful, but the people here are what make it unforgettable. We can’t recommend El Cid Beach Hotel enough.
Vacation Offers
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Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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