Overview
Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- 2 hours late check out based on availability.
- Transportation between El Cid Hotels & EL Cid Golf and Country Club
- Access to El Cid Golf & Country Club
- Access to the gym
- Unlimited local phone calls
- Access to the business center
- Concierge services
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- *Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
The following plans can be added to this room category and come with the following inclusions:
All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.
Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
Elite ($)
In addition to the All Inclusive features described, the Elite plan also includes:
- Guaranteed Ocean View accommodations.
- Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Nightly turndown courtesy (Mexican candy selection)
- Free Internet access at the Elite Club.
- Late check-out until 3pm (subject to availability)
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
Elite with Golf ($)
In addition to the All Inclusive features described, the Elite plan with Golf also includes:
- Guaranteed Ocean View accommodations.
- Bonus: Stay in One- Play Four! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Nightly turndown courtesy (Mexican candy selection)
- Free Internet access at the Elite Club.
- Late check-out until 3pm (subject to availability)
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
- Unlimited Green fees and Tennis court fees at El Cid Golf & Country Club (equipment not included).
- Golf cart, clubs, driving range, clinics and racquet rentals are optional and not included.($)
- Caddy is mandatory and it’s not included: one per each cart or one per each golfer walking the course.
- Tee times and one-hour court reservations are accepted by e-mail at cclub@elcid.com.mx.
- Additional rounds of golf for the same day are accepted after finishing the first round of golf (subject to availablity)
- All gratuities at the country club are optional and are not included.
* None of the package components are refundable nor transferable
Amenities
Lobby
Lobby Bar
Main Pool
Pool
Fitness Centre
Kids Club
Dinner Show
Golf
Location
Reviews
TripAdvisor Traveler Rating
Girls trip!!
ashley k (Taber, Canada) on Dec 01, 2024
Check in: went relatively smoothly, not happy about the resort fee of $105 USD per room when checking in! I have never stayed at an all-inclusive that make you pay this fee! Rooms: older but relatively clean, they miss the finer details like staining on the tables (as shown in pics). They also charge you for bottled water in your room and coffee!! Again, never encountered this at any or he all inclusive! No fridge in rooms so no pop or beer. Pool/beach: beach is nice, found some lovely shells and a sand dollar. Pool is freezing cold at the Castilla side, El Moro pool is heated but filled with kids! Drink service right to your chairs and friendly service overall! Food & Drinks: food is decent, if you don’t like something there is always something else. We tried the Italian (very good), Japanese (at the Granada) and Mexican which was fair, otherwise we ate at buffet or downtown one night. Drinks are not top shelf but decent. Waiters in the buffet are awesome and will remember your name! Not a whole lot to do after the dinner shows which are in the buffet area from 7-8pm. You could go to lobby bar for karaoke but they don’t have a lot of seating in there. The resort overall was good, lots of locals stay here. If I came back to Mazatlan, I would probably choose somewhere else just due to the extra fees, but we did enjoy our stay!
Too many locals
Michele M on Nov 23, 2024
The drinks were awful: watered down or little to no alcohol, stale mixers. The food was typical buffet: unseasoned and bland. Every now and then you could find something good to eat. My biggest complaint though is the number of Mexicans staying at the resort. Typically the resort guests are from North America (or other countries). This resort cost us over $5,200 for 2 rooms and I doubt the locals were paying the same rate as we were. I feel like all guests should pay the same rates or make the preferential rates known to everyone.
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