Overview
This resort for all ages features an ambiance of sublime tranquility, with a three-tiered infinity pool opening out to the fine sands and blue waters of Banderas Bay. Oversized luxury suites, SE Spa, breezy oceanfront dining, four specialty restaurants, modern Kids’ Club and Teens’ Club, and many artful touches make it a perfect place to enjoy Mexico’s splendid Pacific Coast. Stroll the open corridors lined with koi ponds and lush greenery; or enjoy the balmy tropical evenings with the warm sounds of a live Cuban band. With unique touches and creative amenities, the property has revolutionized the All-Inclusive concept.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- Baby concierge, Kids and Teens Club.
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Pillow menu
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Living room
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Pillow menu
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Pillow menu
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Pillow menu
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Concierge service
- Adult Only
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Pillow menu
Amenities included in the two-story Grand Terrace Suite include;
- Private terrace with hydromassage jacuzzi.
- The Digital Detox program (optional).
- SE Spa Water Ceremony per adult per stay.
- A 50-minute Serenity Massage or aromatherapy per adult per stay.
- 15% discount on a romantic dinner on your private terrace.
- 24-hour Personal Concierge service.
Amenities
Overview
Azul
Koi
Beach
Boutique
Frida
Kid's Club
Lobby
Lucca
Meeting room
Meeting room
Piaf
Pool
Poolside
Sen Lin
Spa
Teen's Club
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Amazing Resort and Staff - Family Trip
romangX6061KA on Mar 17, 2025
My wife, three kids (15,13,9) spent a week at this stunning resort. The resort is truly beautiful from every angle (views are incredible from rooms to pool/beach from beach to hotel, miles of sandy beach i...n both directions, beautiful restaurants, stunning reception area and walkways etc) and the architecture and the flowers/gardening are truly beautiful. The beach is fantastic - soft sand, no rocks as far into the ocean as one could stand and fun but not scary waves for kids to play in. No issues finding seating/cabanas by the pool or beach. The beach has a lot of life to it with other resorts, locals and vendors which we enjoyed very much. The staff are all amazing. Mario was our concierge and always very helpful, Carlos who led the beach activities was great (kayaks, boogie board, paddle board, surfing and volleyball). Restaurant staff incredibly attentive and friendly. Cleaning of rooms was perfect. Raymondo the pool concierge was extremely helpful. The servers on the beach were always asking if they could bring something to eat or drink. Servers in Azul were great and tried helping with our Spanish. One example of the great staff and how quickly they reacted to a scary incident (purely accidental), we had a paddle board hit my youngest in the head in the waves that resulted in immediate significant swelling and within minutes Raymundo and the team had the on site doctor looking after my son. Thank you! Food everywhere was very good. Buffet was great. Italian was too. We thought Mexican and Asian was ok and did not visit the French restaurant. We visited Sayulitas, Bucerias and Puerto Vallarta. All good fun. Our rooms did have a bit of musty smell but we liked having the balcony doors open in any event. The suites with two bathrooms, two queen beds and large living room could easily fit a family of five but resort only allows four to a room which makes this resort a more costly option for a family of five by requiring two rooms. All in all A+++ resort and staff. Well done!!! (PS. We were sceptical that all the reviews are 5* but now understand why.)
Such a wonderful place. Excellent service, food, spaces, and attention to detail.
C C (Seattle, WA) on Mar 17, 2025
Just a wonderful place. We were met with cold drinks and welcome massages after a particularly stressful travel experience, and our past concierge, Luis, personally met us in the lobby to welcome us. We fe...lt like honored guests. The restaurants, service, and luxury are fantastic. We have stayed many times at GV, and this particular time we had planned to stay elsewhere (mistake!) and the other hotel did not honor our paid and confirmed reservation (do not EVER stay at Garza Blanca!), so I called Grand Velas. They went out of their way to find us a room for that same night, even though they were very close to capacity, and it was 5pm when I called. Thank you, Grand Velas for saving, and significantly improving, our family vacation. Special thanks to the wonderful sommelier, Francisco, the pool captain, Jose, and the pool concierges, Raymundo and Eduardo. All the pool servers are wonderful, but if you can, sit in Saturnino or Francisco's section. They kept me in cold drinks all day, and were so, so attentive. I felt spoiled. Luis is a fabulous concierge. So helpful and personable. Love, love, love Grand Velas.
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