TripAdvisor Traveler Rating

We are in the last few days of our much anticipated holiday here in Barbados. I wasn’t going to write a review and just put it down to bad judgement, but having spoken to some new arrivals today I though I would just to make sure anyone else booking fully understands what they’re booking here at Barbados Beach Club. The first thing to say is that the location, beach etc is lovely. You can walk out safely to nearby places and the locals are friendly too. Now the hotel… I do realise that I don’t book the most expensive accommodation but it certainly wasn’t the cheapest. Having booked superior rooms, we found ourselves at the back of the hotel with a very limited sea view. In hindsight I wish I’d asked to move but it’s too late now really. The first three days we had no hot water and despite us reporting it repeatedly not much was done - certainly no offer to move us or anything. I don’t want to make a fuss so we left it. The rooms are old. They’re very clean and the housekeeping team are fabulous. However loose wiring, plugs that don’t work, light switches that down work, safe buttons don’t work, balcony door lock sketchy, toilet doesn’t flush properly sometime and you have to open the cistern and fix it (if you know how). The staff are mixed to say the least. The restaurant manager lady seemed to take a dislike to us immediately and told us off the first day for not understanding our question about how many people per room. We thought it was funny the first few days but now it’s grating and she’s just plain rude. The reception staff are pretty useless. Some don’t seem to have a clue about the apparent shuttle to town that we never managed to get on, how to book the other restaurant so we never managed to, or how to get things fixed, they all seem to be covering rather than actual staff who know what’s happening. The main bar man is dead pan and clearly hates his job. The pictures used to sell the hotel ARE NOT REPRESENTATIVE of the reality. They even appear photoshopped maybe looking at them now. There is one pool with only 12 sun beds around it. The others are tucked around the side where no one wants to be as there’s nothing there. The chairs in the bar are the cheapest outdoor plastic chairs and are so uncomfortable. Bring a towel to sit on if you’re going to be on one of those all day as sun-beds go early as you’d imagine. Also expect to sit and passive smoke as there doesn’t seem to be any rules in the small sun lounger area. The food it actually nice. The serving staff are mostly very pleasant. The afternoon tea lady is also rude and smacked my son’s hand for taking a sandwich off the plate she held out to him and told ‘don’t touch the food’. The beach is beautiful. It’s a little choppy this side of the island but we went in to swim most days and walked around to other beaches that were more secluded on windy days. The beach chair man is illusive but helpful and puts chairs and umbrellas out for you. You can borrow kayaks and boogie boards too. When it’s busy enough (well when there seemed to be more people around) they put on some entertainment like singers and dj. This was ok. I feel disappointed which is a shame. I don’t have hugely high standards and I’d set my expectations to what I felt we’d paid for. We saved up for this and it’s fallen quite short of what I’d hoped which makes me feel quite sad, especially as I booked it for us all. The ridiculous thing is most of the issues are down to poor management and lax/grumpy staff, such a pity.

This hotel is clean and the food is great with the best beach and sand within the area . Yes it is a little dated but apart from that we really can’t complain . The drinks and cocktail selection at the bar was the best .a 10 minute walk to Massey supermarket and a great restaurant called surfers paradise .

Another wonderful holiday in my second home Samantha, Movelle and Natalie in the restaurant aided my enjoyment and a shout out to Deborah, Maxine and Desree for their outstanding customer service. The room was cleaned every day, Heather and her colleagues did an outstanding job, the rooms were cleaned every day, the food had a good variety and was delicious, especially the Bajan Soup. Douglas’s hospitality made you feel like a V IP looking forward to my return in August 2025

Possibly the worst hotel I have ever been to. We actually checked out after 1 day and paid for another hotel at our own expense even though we were on a virgin package ! There is absolutely nothing nice about this hotel. The food was terrible and would give Kareb’s diner a run for its money for rudeness. It’s dirty , the pool is awful, cigarette overflowing on the tables. I could go on. Avoid this hotel!!

If you're considering staying at this hotel, be aware of a major inconvenience: the trash collection. The garbage truck comes every morning between 4:30 and 5:00, and the noise is incredibly loud. It’s disruptive, especially if you’re traveling with children or hoping for a relaxing stay. Expect to be woken up around 4:30 AM each morning. The hotel seems unable or unwilling to coordinate a better time for trash collection, which significantly affects the overall experience.