TripAdvisor Traveler Rating

My wife and I stayed at Umaya for our Anniversary celebration. We immediatley fell inlove with the place. So much so that we returned with the entire family. Umaya has an Amazing ambience, and very friendly staff. Definitely highly recommend them. And the amazing job they are doing. Thank to my buddy Ryan for hooking us up ??. We greatly appreciate you.

Our planning first started with the communication between the staff and myself, specifically Steve and Ryan, they were welcoming and professional during the entire booking process. They were attentive to our needs and concerns. When we arrived on our schedule date, it was everything more than expected. Steve and Kimberly greeted us and had us settled in. The entire weekend was amazing from the room accommodation, the amazing and breathtaking views, the food and the service from the staff was right on point. Thank you guys for a wonderful and relaxing stay. See you soon??

Amazing stay at UMAYA resort. Alton did a terrific job organizing excursions for us, and we were thrilled that the restaurant prepared our fresh caught fish so deliciously. We had a group of 13, and the staff was able to accommodate us at the restaurant and for excursions. Beautiful sunset views at the restaurant! Stunning pool and outstanding refreshments!

We are here now - enjoying our second week. The service is great, and the staff is friendly, inviting, and helpful. The restaurant has great food. The resort is about a 15 minute drive from Placentia, but it is quiet, peaceful, and relaxing. Not a new resort, but it is very clean.

The hotel gets a 5 star for cleanliness, great pool, nice beach, and friendly staff. A few things to be aware of: the hotel is a good 20-25 min car ride from downtown Placencia, too far to take a golf cart unless you don’t mind a 30+ min ride. The food was fine, but we found broader menus at restaurants within 10-20 minute walk south of the hotel that we liked a lot better (Maya Beach Hotel Bistro, Green Parrot). We recommend picking up to-go meals or any items left at the front desk yourself. Don’t depend on something to be delivered. Remember that staff are on Belize time. There’s no such thing as a quick meal/anything. The concierge was helpful and pulled some strings to get us in some last minute excursions. We had some issues with timeliness for some meals and deliveries, which the management addressed to our satisfaction. Best to reach out early if there’s something they can do to improve your stay. They were very responsive using WhatsApp.