All inclusive

Grand Palladium Select Costa Mujeres

Playa Mujeres 5.0

Overview

The new Grand Palladium Select Costa Mujeres  is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. Guests of the resort will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges.

Grand Palladium Hotels & Resorts is pleased to announce their new Family Selection club, created especially for families.  Offering exclusive facilities located in privileged areas of the resort, plus personalized services and premium products, both parents and their little ones can enjoy their vacation to the fullest.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

670

Rooms

Junior Suite Garden/Lagoon View
667 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Mangrove forests or lagoon
  • No more than 4 guests in the room
Junior Suite Garden/Lagoon View
667 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Junior Suite Poolside
667 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Junior Suite Poolside
667 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Beachside
667 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Mangrove forest
  • No more than 4 guests in the room
Family Selection Junior Suite Beachside
667 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants
  •  Adults have free access to all services and facilities at TRS Coral Hotel including it’s a la carte restaurants and the wet zones of Zentropia Palladium Spa & Wellness Center* *Additional fees may apply

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Family Selection Loft Suite Jacuzzi Terrace
1054 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Mangrove forest
  • No more than 4 guests in the room
Family Selection Loft Suite Jacuzzi Terrace
1054 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants
  •  Adults have free access to all services and facilities at TRS Coral Hotel including it’s a la carte restaurants and the wet zones of Zentropia Palladium Spa & Wellness Center* *Additional fees may apply

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Junior Suite Pool Access
710 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Junior Suite Pool Access
710 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Pool Access Beachside
710 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Family Selection Junior Suite Pool Access Beachside
710 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants
  •  Adults have free access to all services and facilities at TRS Coral Hotel including it’s a la carte restaurants and the wet zones of Zentropia Palladium Spa & Wellness Center* *Additional fees may apply

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Amenities


Location

Address
Vialidad Paseo Mujeres, Playa Mujeres, Quintana Roo, Mexico
Vialidad Paseo Mujeres

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

No Bueno = No Good

Tiffany J on Dec 28, 2024

This resort is absolutely beautiful and well-maintained, especially with the stunning Christmas decorations. It made for some great photo opportunities. However, the food was a major disappointment. It falls far below the standard of any resort I’ve ever stayed at. If you’re expecting exceptional dining, you’ll be let down. If you don’t make restaurant reservations in advance, your only options will be the buffet or the sports bar, both of which serve subpar food. In fact, room service offers better meals than either of these options. Unfortunately, the customer service at this resort was terrible. Be sure to fully understand the details of your reservation before you arrive, as there are many restrictions based on the type of booking you have. We had five rooms in total, and all of us encountered numerous issues. One of our rooms had butler service, but the butler disappeared for two days. It took forever to get clean towels and washcloths. Another room was supposed to be stocked with a full bar, but there were no drinks in the room. Additionally, after walking barefoot around the room, the bottom of my mom’s feet were completely black from the floors being so dirty. The managers constantly apologized for the lack of service and made endless promises, but none of them were kept. Although this is supposed to be an all-inclusive resort, I was charged every time I tried to order red wine that wasn’t Merlot. Why? If you don’t stay in the Family Selection or TSR, you won’t have access to premium alcohol. At the pool, you’ll be charged $23 just to access the cabanas—everything here comes with an extra fee. The resort’s carts operate on a random schedule, so you’ll likely end up waiting a long time. Some carts are also reserved exclusively for premium guests. On a positive note, I paid for room decorations for a birthday celebration, and they were beautiful. I also sent pictures ahead of time to request a specific cake, and it turned out exactly as I hoped. Overall, I enjoyed spending time with my family, but all 13 of us agreed that we will never stay at this resort again.

TripAdvisor users rated this property 5 out of 5

Christmas in Mexico

Kelly S (Halifax, Canada) on Dec 28, 2024

Spent Christmas at grand palladium with my family. The staff were incredible and the amenities just perfection! Beautiful beach, amazing gym, and food and drinks were plenty! Omar took the best care of us and made us feel like family! Would recommend over and over and hope we come back!

See More

Vacation Offers

  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta

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