DoubleTree by Hilton West Edmonton reviews
1209 TripAdvisor reviews
Work Conference Stay
Brittany B on Nov 26, 2024
The hotel is great, I enjoyed the spa and the restaurant, the pool was nice as well, I do wish there was a hot tub but that’s the only downside. So I opted for a bubble bath in my room. I had a wonderful sleep the beds are comfy. Staff are great and polite.
Quiet hotel
Mireille T (Quebec City, Canada) on Jun 26, 2024
Good hotel, quiet, bathrooms renovated The windows have roll-on type of black out curtains but would stilll require drape curtains to get a full black out as there is a small seam between the window and the roll on curtain. Friendly staff and room service breakfast was tasty
A Good Stay
59236812997 (Surrey, Canada) on Jun 09, 2024
We stayed here while attending my grandaughter's Volleyball tournament and were pleased with the experience. The room was very clean and pleasant There was a microwave, coffee maker and a fridge. Daily housekeeping was very attentive and coffee was replaced daily. Unfortunately, they only supply only paper coffee cups. The beds were very comfortable. The only drawback for me was that windows do not open and the room gets a little stuffy at night. The staff was great and very helpful. The hotel has a pleasant restaurant in a bar setting. The food is good and portions are generous. There hotel has a small shop with soft drinks and snacks. There is a very good gym and a nice indoor pool. You will need a car as there is not much within walking distance of the hotel, but a short drive will take you to Walmart, Safeway, and restaurants. Car rentals in Edmonton are very easy, get off your flight and you will find car rentals across the street. West Edmonton Mall is only minutes away and you will also find a variety of restaurant options there. The mall is interesting but we found the shopping rather bland. Same stores as anywhere else. What makes up for the lack of Edmonton scenery are the very friendly natives, They are among the nicest people I have met anywhere. Everywhere we went people were so friendly that we went home with a very very good impression of the city.
Jamilar the housekeeping star
Road23912872095 (London, United Kingdom) on Apr 30, 2024
Good location , clean rooms &attentive staff especially the dark skin lady. Im not sure of the correct spelling of her name but I think she is called Jamilar from Uganda that happened to clean our room twice.Everytime we meant her, she was always happy despite her hard job. The breakfast was nice too. Jamilar your a star
The worst
Angels P (Fort McMurray, Canada) on Feb 28, 2024
Out outdated. Sure i seen bed bugs wanted a new room or refund but the manager didnt wanna deal with the clear problem. Cut my losses and left the building, Just dirty and terrible customer service. Not a level of customer service I have had in the past at the hiltons. Stay elsewhere.