Fort Lauderdale Marriott Harbor Beach Resort & Spa reviews
6602 TripAdvisor reviews
Absolute worst experience
Lauren S on Aug 23, 2024
This was the worst hotel experience I have ever had. After driving for hours from Orlando with my husband and two exhausted kids, we walked into the lobby which was overflowing with people. The music was so loud that I could barely hear the woman at the reception desk (she was minimally engaging, anyway). It was 3:55 PM at the time of my check-in and I was told our room was not available, even though check-in is supposed to be at 4PM. About 45 minutes later, my husband went back to the desk to basically beg for our room and our request was granted. I paid for an oceanfront room but what I received was a disgusting space with a balcony that overlooked a construction site, with an ocean view if you looked far enough to one side. The room was dirty and smelled HORRIBLE. There was a red, crusty stain on one of the headboards. The bathroom tub was horrendously filthy and there was hair all over the floor, as well as a roach. Additionally, there were dirty cups and plates lining the hallways and the housekeepers did not seem to care (they walked right by). I called Amex travel and they took care of the situation by communicating with the hotel to refund us while I booked a room up the street at another hotel. This took about another hour. The Marriott never called to apologize or even offer to make things right. I do not believe the positive reviews here and cannot fathom how any respectable person would stay at a “resort” that is a world class dump. Never again.
Best hotel on Fort Lauderdale beach... best resorts on the East Coast!
ProfDDD (RI) on Aug 22, 2024
Best hotel on Fort Lauderdale beach!! But wait it’s not just Hotel … It’s one of the best resorts on the East Coast! I have been fortunate to stay and visit many Marriott properties in the US and in Europe and this ranks among one of my top three. Although the resort has been around for several years, it is exceptionally maintained. It has everything for everyone, and then some the management goes above and beyond to try to help you get the best vacation experience possible and I would definitely splurge and get a waterfront balcony room. The room manager Mr. Henry and his team help get a perfect room for a special stay. It’s one of the few resorts that is truly on the beach walk out onto the beach. It even has a tiki bar on the beach. You can’t beat that. If that wasn’t enough, even the restaurant 3030 of which I am highly critical of was excellent with great farm to table selections. Look no further I feel looking for great vacation all in one spot. This is the place to go.
An amazing stay!!!
westchestercounty100 (Westchester County, New York) on Aug 22, 2024
Another amazing stay. First off I must admit I was concerned because the hotel is currently going through renovations. But my concerns were not warranted. I did not even notice the renovations were being done. My room was totally quiet. The restaurant was fabulous and I loved having my drinks and lunch by the pool. The staff is fabulous. I would be remiss if I did not thank Jennifer, Chante, Brandon, and Sammy at the front desk for their hospitality. I have to praise the exceptional service provided by all the staff. The personal touches never stop. Like the surprise chocolate chip muffins really shows how the team goes above and beyond Thank you Kristi and Chef Mikey. I suggest you try the complimentary paddle boarding. with Luis’s help, LOL. If you are planning on a vacation check out the Fort Lauderdale Marriott Harbor Beach Resort and Spa.
Exceeds Expectations Everytime
Marc G on Aug 21, 2024
With over 1,200 nights spent in Marriott hotels over the years, I can confidently say that my recent stay at the Fort Lauderdale Marriott Harbor Beach Resort & Spa ranks among the very best. The level of customer service was simply outstanding. Sheunesu Mafara, Mike Lamey, and Sami all went above and beyond to ensure every aspect of our visit was flawless. Our suite, with its stunning ocean views, provided the perfect blend of luxury and comfort. The attention to detail in every part of the room made it clear that the staff is dedicated to creating an exceptional experience. The pool and beach cabanas were true highlights. The staff’s attentiveness made our time by the water both relaxing and enjoyable. The combination of these beautiful amenities and the unparalleled service we received made this stay truly memorable. This property is a standout, and I highly recommend it. — Marc A. Gadbois
Plush hotel with great staff
J9036IW (Amersham, United Kingdom) on Aug 06, 2024
Great hotel, fabulous staff especially front of house & pool side staff and the views especially sun rise as it faces east but location is a little isolating so you will need to take an Uber or be prepared for the hot Florida sun to walk and find restaurants for eating assuming you do not have a car. On-site resturant is available but if you’re staying for 5+ days as we did you will want to switch it up. Uber Eats also deliver so plenty of options. Only real negative point is the $44 daily charge for facilities e.g beach chairs - we had two rooms so $88 per day - recommendation here is to make use of the facilities available otherwise this could feel like dead money wasted when you check out.