TripAdvisor Traveler Rating

Beautiful weather. We enjoyed our stay. The resort was nice and quiet, not overcrowded. This was our second time to this resort.

Wilbert and Franco, Karen were amazing servers. They bring us back yearly. The bartender at pool Rosella??not sure of spelling great service. Franco and Wilbert help us expand our Spanish. The atmosphere ...is wonderful. The shuttle drivers are awesome as well.

We had a terrible experience mostly due to lack of communication and lack of English speaking employees.

This was our 3rd visit to Park Royal,,, previously 2017 and in 2008 when it was the Crown Pacific. We noticed big changes from our first two visits ,,, all good,,, super clean, lots of freindly staff,, lot...s of modern upgrades to public washrooms, (modern toilets,auto lights and wash sinks) cleaning staff everywhere working hard keeping all areas clean. Our room was on the same level as the 7th floor pool,,, 2 double beds , new toilet and shower,, huge balcony and great air conditioning. Food was good and we never had any stomach issues the whole 2 weeks of our holiday. Ate most our breakfasts at the 7th floor dining area mostly because it was so close to our room. Had our fair share of great burgers and fries at the 7th floor pool bar and then for dinner either ate at the main buffet 5 or 6 times, Italian alacart 2 or 3 times and the other half dozen dinners went to Santa Cruz or La Crucecita. As others have mentioned if you have mobility this may not be the place for you,,, even though there is shuttles to move you around there is stairs everywhere in this complex.. Having said that my wife and I are well into our 60,s and have no problem getting around as we are walkers in in good shape. The guest,s at the time of our stay was probably about 30% Canadian and 70% Mexican tourists which is fine with us,,, we found everyone quite freindly. My wife and I have been to the the Huatulco area 9 or 10 times in the last 25 years and picked the Park Royal this year mostly because of the price at the time we booked worked out cheaper then booking a separate flight and accommodations as we have done several times in the past years. Having said that we had a great holiday and would not hesitate to recommend the Park Royal to anyone thinking of visiting Huatulco. Thankyou to the management and all staff.... Job Well Done

Although a tad too bustling for us quiet folks, I still recommend this Resort. The food is plentiful and of good variety, loads of activities if you want them, a bit of walking up and down the terrace and ...to the beach dining hall. Has mini markets, pharmacies, a gallery, and decent restaurants nearby. Also not too far away from Santa Cruz and La Crucecita (nearby towns).