Overview
Nestled in the paradise of the Pacific, The Azul Ixtapa Hotel is located in Ixtapa Zihuatanejo, whose privileged beaches represent one of the first tourist destinations in the Mexican Pacific. Hotel Azul Ixtapa offers you the facilities, amenities and perfect settings for an unforgettable beach vacation. Whether you're traveling as a family, a couple or with friends, this hotel has something for everyone. This hotel proposition offers a rest-oriented approach, comfort and fun for all ages, which makes it a preferred destination in Mexico.
Check in
3 p.m.
Check out
12 p.m.
Rooms
412
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Desk
- Hair dryer
- Phone
- Safe
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- A/C
- Desk
- Hair dryer
- Phone
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Living room
- A/C
- Desk
- Hair dryer
- Phone
- Safe
- TV
Amenities
Aerial
Aerial
Pool
Kids Pool
Kids Pool
Eco gym
Colores Restaurant
Terraza Restaurant
Oyster Bar Restaurant
Weddings
Location
Reviews
TripAdvisor Traveler Rating
Not coming back
Klaudia S on Sep 21, 2024
Food was meh. They don’t allow you to bring food to the room so they can charge you $135 for room service, room was very average for the price you pay for, they told me in the reception I had a “complimentary” balcony ?? which I paid more to have. That was a ridiculous statement from the reception ppl. I came with my elderly mother, the restaurants are far and you need to walk a lot, so if you come with someone who has limited mobility this is not the hotel you want to stay at. I also was annoyed by the service because I went to the reception to get extra towels and they said to call “0” from my room, they could have given them to me right there, hard to believe they make their guests walk back to their rooms empty handed w/o nothing and call someone else. Also the room cleaning lady seemed reluctant to give me more than 1 towel per person because she was gonna have to go back and get more for her rooms she had to clean that day. Not cool
Customer service non-existent!,
Brian M on Jun 07, 2024
Booked a two night stay. Room was large and clean. Balcony was large but NO chair, table, stool or anything. Basically a large place you could stand. Around noon of second day we started talking to another couple in the pool. They claimed the access road to the hotel was going to be closed the next day. Since that was our departure day, we immediately went to reception. They confirmed that because of an event, the road to the hotel would be closed from 5:00 am to 2:00 pm. We explained that we had a flight out at 3:30 pm. They said our options were: 1) leave the hotel before 5:00 am or 2) find other accommodations in adjacent town for the night They were emphatic that there would be NO refund given. They knew of this well in advance and failed to inform guests either at time of booking or at check-in. Have already initiated dispute with credit card company. Beware and avoid!
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