TripAdvisor Traveler Rating

I just made a reservation for October at the property for two weeks and I am second guessing my decision. We stayed there last October for two weeks and I loved the property but did observe rude behavior b...y the front desk staff. Today I was given a rate and was trying to understand the significant increase in price per night and was told by the woman on the line to take it or leave it. Wow just wow. If you decide to stay here, I guess this is the kind of treatment you can expect. I have worked in meeting planning and with properties booking hotels and events for years and never have been told to take it or leave it. Very disappointing.

Beautiful property! 2 pools, bbqs at pool areas, easy walking to other near properties, ABC store right behind. , Our room was perfect!!! Ocean view, listening to waves all night… soothing, calm. Would ...book here again if we go back in the future.

We love staying at the Aston Papakea and is our second time. It's nice and laid back, not very busy with crowds. Any issues with condos are remedied quickly by Aston. The condos have everything we need ...including barbecues by the pool. The pool and hot tub are very nice. Love sitting by the sea wall at sunrise and sunset, so relaxing listening to the waves crashing. Lots of whale sightings this time of year in January. Walking distance to grocery store and the Maui food truck park. Great food there! Close to other restaurants, cafe's and gift shops and the ABC Store.

The complex, location, and staff are great. It is recommended you check the condition of the assigned unit before unpacking. Not all are the same. Some have been upgraded while others are like a 1970s movi...e set. The pool facilities are nice. The building is easy walking distance to all kinds of restaurants, coffee shops, grocery stores, and the beach boardwalk.

We stayed in F304 which is a one bedroom ocean front condo. The unit is in dire need of an upgrade, it has not been touched for at least 20 years. No AC in the bedroom so we had to keep the sliding doors o...pen and the bedroom windows to get some air flow while sleeping. The kitchen did not have much for cooking and the one non-stick pan was unusable. If you plan on staying at Papakea which I do recommend, go directly with an owner or VRBO so you can pick your unit. We used a package through Hawaiian Airlines so we did not get to pick our unit. The grounds at Papakea are beautiful and the pools are well maintained. There is a food truck lot within walking distance with a lot of good food choices. The Times supermarket is also close so it is easy to get groceries if you like to cook for yourself. We like to walk so it is possible to get to the Kaanipali beach walk from the resort but it will take about 45 minutes at a leisurely pace. I also recommend Papi’s Ohana for a cinnamon roll in the morning and pizza in the afternoon. There will be a line early in the morning but if you go after 9AM the line is much shorter. Check their website to see what days they are open.