TripAdvisor Traveler Rating

Hotel staff was very nice and accommodating. Paid for upgrade to the ocean view room but was unable to use balcony during entirety of stay due to that entire side of hotel’s balconies being painted—wasn’t told about painting by any staff, just walked into a room with a sign, which was really a bummer. Other than that, room was as expected.

Just returned from a 2 week vacation with my wife and adult son in Maui. The huge comfortable suite and superb facilities at Whalers made for a wonderful escape from the Canadian winter. Staff and amenities all 5* and the shops, restaurants, and sporting facilities (golf, tennis, pickleball) made Kaanapali an ideal location for our holiday.

We stayed for a week in a beautiful studio apartment on the top floor, with a balcony looking out over the adjacent shopping area and with side-views of the ocean and the mountains. We were pleased with the pool and beach, and happy for the parking for my rental car under the building. There is no restaurant.

Centrally located on Kaanapali beach. Perfect for those that do not want the whole tourist resort…just a beautiful room and amazing staff. Quiet with full amenities! Rooms are studio, one or two bedrooms depending upon your needs. Recommend booking direct.

We stayed in Tower 2 on the 7th floor facing the courtyard. It was quiet and had a great view of the ocean even at night. The condo was clean and roomy. A table and chairs were on the balcony for our one bedroom condo so we ate breakfast out there. The bonus was the in-room washer and dryer with detergent. The location of this property is ideal because it is next door to Whalers Village. The ABC store on the second floor of Whalers Village allowed us to buy groceries and ready made wraps, sandwiches, etc. if we didn't feel like going out. The courtyard dining offered to-go options. Very close to Leilani's, Hula Grill and other popular restaurants. The beach was wide (as opposed to further south on Kaapanali Beach) and the sitting beach chairs were sturdy. Note: Since we drove in at night, it was confusing to drive into The Whaler entrance as you see three buildings. I didn't realize Aston was a management company. There is nothing to indicate Aston on the signage so check-in at The Whaler front desk which is manned 24 hours. Parking is underground and can be busy. We always found a spot though. There is an outdoor backup lot if it is full. 45 minutes drive to the airport. We turned in our rental car earlier in the stay so got a taxi back to the airport - $86 for two on Thanksgiving afternoon. I feel beach umbrellas should be part of the resort fee to provide shade on the beach. If you want shade, the pool is the only place without paying for it. Not all chairs at the pool are under shade either as the pool area is smaller and fenced in.