TripAdvisor Traveler Rating

I had an excellent experience hosting my corporate offsite at Sheraton Hawaii. The accommodations were outstanding, and the entire process was seamless. I particularly appreciated their prompt assistance; ...they were always just a message away. They established a communication thread that included catering and various support services, ensuring that I had access to any help I might need. I had the pleasure of working directly with Joyce, who was exceptionally helpful, as well as Larry and Leipua , Jim, and Rodrigo , all of whom contributed to a wonderful experience. I highly recommend this venue for corporate offsites, and their rates are very reasonable.

Beautiful resort and beach. Restaurant had a great breakfast, didn’t have dinner there. Very peaceful area, close to things like whalers Village. Walking distance. Beautiful views and the luau was very goo...d. Lots of excellent food. Be sure to check that out, rooms were nice.

We had the best time at the Sheraton with my 7 and 10 year old. They were snorkeling with turtles and fish right in the shallow water. And I loved the fact that the beach and pool were so easy to go back a...nd forth. Great area in Maui with lots of stuff. No complaints at all.

This is a tired property in the most beautiful location. It really was fine but several things to take into consideration: 1) $40 a night to park your car and it was very hard to find a parking spot. Mo...st of the time you had a pretty good walk to your room. 2) $50 resort fee added to your room rate each day. 3) There were no luggage carts to help you take your luggage from your car to your room. The view from our room was very limited. You could see the ocean on the balcony if you leaned out far enough. The nice thing was they had a seating area with two soft chairs and a table on each floor that we sat at each sunset. It was gorgeous. The pool area was great and location pretty much on the beach.

Overall, we had an excellent stay at the Sheraton Maui Resort. It is located in a beautiful setting on the northern end of Ka'anapali Beach at the lava rock promontory called Black Rock. We splurged for an... ocean front room that offered unobstructed views of the water from our balcony. It was a delight to sit out here in the morning with a cup of coffee and watch the many whales migrating not far offshore or to be out here in the evening watching the stunning sunset. The hotel has a large pool complex, and we had no problem finding a lounger. There is a sandy beach that can be busy during the day as the beach isn't very wide. No loungers or umbrellas to rent but you can bring a beach chair or place down your towel. Snorkeling at Black Rock was excellent. In addition to many colorful fish, I saw a few sea turtles. Black Rock has long been a sacred spot for the native Hawaiian people and every night at sunset, there is a torch lighting and cliff diving ceremony to honor this tradition. You can also join other adventurous people and do your own cliff dive from the rocks. The resort has a beach bar called the Cliff Dive Grill. We ordered food from here a couple times while at the pool, and it was good, and it is a nice spot to sit and watch the sunset especially with a Hawaiian dancer performing to add to the atmosphere. There are many restaurant options not far away and the shopping and dining complex Whaler's Village is a short walk away along a paved path along the beach. The Sheraton was the first resort built on Ka'anapali back in the 1960s. It still has that 60's architecture making it somewhat nostalgic feeling. Our room was looking a bit dated but was large and comfortable. It is also a huge sprawling complex. The size of the resort makes it a bit impersonal, and it is a long 10-minute walk from the ocean front rooms to the hotel lobby. There was plenty of parking not far from our section of the hotel. However, the hotel made for a great week in Maui, and I would definitely stay here again mostly for the location and the great snorkeling at Black Rock.