Overview
This deluxe resort on the Kohala Coast is set on the largest white sand beach on the island; world-renowned for swimming, bodyboarding, sunbathing, snorkeling, and the Hapuna Golf Course, an 18-hole championship course. The hotel has undergone an exciting transformation including newly renovated ocean facing guest rooms, lobby, pools, and restaurants. Guests also enjoy signing privileges at the Mauna Kea Beach Hotel and complimentary evening dining shuttle between resorts.
Resort fees include
- Guests who booked after February 17, 2020 for travel before December 19, 2020 will have their resort fee waived.
- two bottles of water daily
- One hour snorkel gear rental daily
- One bucket range balls daily
- One time 10% spa service discount at Hapuna Spa
- 20% discount on golf merchandise at Pro Shop daily plus one eco-shopping-bag per room per stay
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
249
Inclusions
Rooms
- 1 king bed
- Partial ocean view
- No more than 3 guests in the room
- 1 king bed
- Partial ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with tub and shower
- Units are individually decorated and may vary by unit
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Lanai
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
Amenities
Adults pool with water beds
Adults pool
Beach chairs
Cabanas
Chaise lounges with beach view
Courtyard reception
Family pool
Ikena Landing
Lobby foliage
Lobby nook
Lobby seating area
Lobby view
Meridia dining area
Meridia
Piko staircase
Piko
Pool and ocean view
Resort exterior
Resort view
Romantic dinner
Sunset and pool view
Location
Reviews
TripAdvisor Traveler Rating
One of the best resorts in all of Hawaii!
Tourist22192298015 on Jul 18, 2024
The Westin Hapuna exceeded all of our expectations and if you are thinking about where to stay on the Big Island, you need to stay at the Westin. We were on a 10 day family vacation and stayed at a condo for the first three days and then did a time share presentation at the Hilton for five days and finally ended up for two days at the Westin. There was no comparison and we wish we would have spent our whole time at the Westin. From the moment we walked into the lobby we were greeted with the aloha spirit from all of the staff. Valet staff were great, front desk (greeted us immediately with cold washcloths, and fresh pineapple juice), restaurant staff were friendly and helpful, and the beach staff went out of their way to make sure we were welcomed. I want to recognize Pono (beach staff) who when he saw we were looking at the beach came up to us, greeted us so warmly, shared about the beach chairs and umbrellas, complimentary snorkel gear, paddle boards, kayaks, and canoe trips! Pono exemplified the aloha spirit, and made us feel like family. I am sure with all the guests he sees everyday he won’t remember us, but we sure remember him and how welcoming he made us feel. This kind of service throughout a large resort seems to be a rarity these days, but not at the Westin. When we were looking to book we read some of the reviews on trip advisor and we weren’t sure what to expect from the beach, but our worries were put to rest when we got there. The beach was terrific, pool area is laid back, never had to worry about getting a chair as there are plenty of options even in the shade. Food options were all really good and the best prices on the island. As an example, if you don’t want to pay for the buffet breakfast that looked phenomenal, they have options that we did both days that had to go boxes for $10 that my wife and I shared, that had eggs, sausage, hash browns, and Portuguese sausage. Effectively my wife and I could easily split one so breakfast for us was over looking the ocean and resort for $5 each. The evenings we sat at the Piko coffee and bar enjoying live music and the smells of the many plumeria trees. I could go on and on about the elegant rooms, bedding, showers, and so much more like the beautiful lighting that comes on during the evening, and the overall ambiance of this resort, but let me just say a very big Thank you to the Westin and staff for making our vacation and stay so memorable! We will be back and can’t wait until we can return again!
Terrible service for groups.....
Resort06993095612 (Miami Beach, Florida) on Jul 10, 2024
I was at this hotel with a group. Their responsiveness to groups is subpar. It takes many emails/calls to get any response. There were billing errors. We had to beg for attention. The hotel manager is always right. Think twice unless you want to deal with a nightmare.
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