Overview
This deluxe resort on the Kohala Coast is set on the largest white sand beach on the island; world-renowned for swimming, bodyboarding, sunbathing, snorkeling, and the Hapuna Golf Course, an 18-hole championship course. The hotel has undergone an exciting transformation including newly renovated ocean facing guest rooms, lobby, pools, and restaurants. Guests also enjoy signing privileges at the Mauna Kea Beach Hotel and complimentary evening dining shuttle between resorts.
Resort fees include
- Guests who booked after February 17, 2020 for travel before December 19, 2020 will have their resort fee waived.
- two bottles of water daily
- One hour snorkel gear rental daily
- One bucket range balls daily
- One time 10% spa service discount at Hapuna Spa
- 20% discount on golf merchandise at Pro Shop daily plus one eco-shopping-bag per room per stay
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
249
Inclusions
Rooms
- 1 king bed
- Partial ocean view
- No more than 3 guests in the room
- 1 king bed
- Partial ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with tub and shower
- Units are individually decorated and may vary by unit
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Lanai
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
Amenities
Adults pool with water beds
Adults pool
Beach chairs
Cabanas
Chaise lounges with beach view
Courtyard reception
Family pool
Ikena Landing
Lobby foliage
Lobby nook
Lobby seating area
Lobby view
Meridia dining area
Meridia
Piko staircase
Piko
Pool and ocean view
Resort exterior
Resort view
Romantic dinner
Sunset and pool view
Location
Reviews
TripAdvisor Traveler Rating
Beautiful Resort!
Anne Marie S (Tipp City, OH, United States) on Jun 06, 2025
We had an amazing vacation on the Big Island, Hawaii at the Westin Hapuna Beach Resort. This is a 5 star hotel with beautiful ocean views from the rooms, white sand swimmable beach, pools, hot tub and plen...ty of amenities and great dining opportunities. We were greeted with smiles and courtesy from the moment we arrived: the valet attendants, reception desk, concierge, housekeeping, entertainers and restaurant staff among others were very respectful and accommodating! The food was prepared and presented in style and delicious in all the restaurants, including the beautiful sunset views. Thank you to everyone who made our 40th anniversary a memorable celebration!
Decent property - customer service lacks
Traveler05220829 (Gladstone, Oregon) on Jun 02, 2025
Decided to come here for a last minute baby moon. Booked a ground for lanai room and used our platinum status to upgrade. Was upgraded a few days before arrival to a high floor - I called to inquire if the...re were any upgraded rooms on a lower floor; being 6mo pregnant with twins I didn’t want to have to have a long walk to the pool/recreational areas. The man I spoke to was beyond rude, he actually hung up on me when I asked this. I ended up email about my experience and asking if someone could explain to me what my room options were. The person I emailed with was decent but never even offered an apology for being yelled at and hung up on. Ended up taking the upgraded room and the hotel is truly a maze to get anywhere. Our walk from our room to either of the pools is multiple different elevators, stairs etc. it’s not great… exactly what I was trying to avoid - but whatever, adjusted my expectations and moved on. No one at the hotel is overly friendly or overly helpful. When we went to the spa we were told they had no more appt the next two days (the hotel is pretty darn quiet). Again, honestly met with pretty rude service - no offer to help us get booked next door at the sister property which should be an option. Went to the front to ask about getting a dinner reservation - no one’s available or working that area… great. No offer to help or anything, just “try again later”? Again, we’re Marriott platinum members and I’m certainly not expecting the world but some general hospitality would go a LONG way. The room is mid sized, not overly luxurious. The house keeping is minimal. The robe they left out for me has a giant blood stain on it - let if out for them to change with the visible stain and it’s still in my room 3 days later. Overall, would not stay here again.
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