MGM Grand Hotel & Casino reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.9
  • Location 4.1
  • Rooms 3.6
  • Service 3.8
  • Value 3.5

49845 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Decent rooms.

X7764FUbeckyw on May 25, 2025

Beds were comfy.... nice room. Only given 1 bath towel for 2 adults. Had to grab more from house keeping. Whatever you do...DO NOT touch anything in the fridge or on top of the TV stand or you will be cha...rged a horrible price for the snacks and water!

TripAdvisor users rated this property 1 out of 5

Nice room but awful breakfast and lots of unexplained credit card charges

Sandy K on May 25, 2025

The room was wonderful. The breakfast I ordered with room service was awful---an omelette with dry hard egg and soft hash browns that should have been crispy but possibly they were not fresh. Multiple unex...plained charges to my credit card that I'm waiting to hear back about. I was charged for dinner that was supposed to be included in $100 of free food during my stay. This was my first stay at the MGM Grand and unless this all of is addressed and corrected, I won't stay there again.

TripAdvisor users rated this property 1 out of 5

Terrible

Gina E on May 24, 2025

AC in room didn’t work well-we were sweating all night, couldn’t sleep. Toilet didn’t work and they have water shut offs during certain periods of times we were told as to why we couldn’t flush our toilet.... We tried to upgrade during check-in and were told it was confirmed via telephone and online when I submitted for the upgrade to be denied upon check-in.

TripAdvisor users rated this property 4 out of 5

Great couple of days

Lisa B (Torrington, Connecticut) on May 24, 2025

We went for three nights for a concert. We had a cean modern room in the Mgm towe. The bed was comfortable. Excellent pool area. We enjoyed the lazy river. Multpile pools but not much shade, so get there e...arly for best choice. Monorail not really convenient.

TripAdvisor users rated this property 4 out of 5

Great hotel, just avoid right now

Paradise693616 on May 24, 2025

I wouldn't stay here right now. They are doing some renovations so you'll be greeted to the sounds of power tools all day until 6ish. The staff was super nice and the room was always cleaned well. Lots... of restaurants to choose from and many entertainment options. Overall a great hotel, just avoid until the renovations are done.

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