Aston at Poipu Kai Condo reviews
381 TripAdvisor reviews
DO NOT BOOK WITH PRICELINE
Daydream47599519235 on Aug 16, 2024
Do not book this place through priceline, we were charged 100$/day in additional resort fees (Which includes taxes and fees) even though Priceline charged us fees and taxes on their website already. Priceline is scamming you. We enjoyed our stay but 180$ cleaning fee is ridiculous.
Insufficient air conditioning
rnaug15 (Arlington, Tennessee) on Aug 02, 2024
Only 1 room had air conditioning insufficient to cool the entire unit. Great location, close to 2 different beaches, hiking, and shopping. We saw turtles and surfers!
Surprise stay from many povs
Cristy001 (Zurich, Switzerland) on Jul 23, 2024
Can be a wonderful depending on which unit you get. The prices are a surprise and can be unpleasant due to the many additional charges and taxes
Big Mess
abandyo2024 (Sacramento, California) on Jul 22, 2024
There was no one there to check me in, and it took me 30 minutes to figure out how to get the room key from the lockbox. The worst part was that the instructions for accessing the room were distorted, cumbersome, and incomprehensible. I was told to get the keys from the lockbox in front of the room. If I had known it would be such a hassle to check in, I would not have booked the hotel. I booked over the phone, and the quoted amount was lower than what I ended up paying. The resort fee only included the swimming pool and nothing else. Unexpected charges of $100 each appeared on my credit card on multiple days. When I called the hotel, they said their system was down and promised to call me back, but no one did, leaving me anxious. I will never return to this place. While the location and room were great, the service was terrible. No additional pillows were provided, and there was an extra charge for everything, even an additional fan. The AC was only in one room, and if you asked for another, there was an additional charge. I went to celebrate my child's birthday, but they had to sleep without AC.I booked two bedroom but ac is only in one. This place is not worth the price .
First time as a tourist on Kauai
jbmcastle on May 24, 2024
We loved the spacious 1 bedroom condo and it was an easy walk to the beach. We would come again. As returning visiting former residents we wanted to feel like locals rather than tourists.