Overview
Combining the best of luxury villa accommodations and world class resort amenities and facilities, Koloa Landing Resort at Poipu, Autograph Collection Hotels provides all the conveniences of home in a resort setting. The property is centered around a 1210 square meter saltwater lagoon pool which has won Best Pool in America four years in a row and is complete with swim through waterfalls, water slides and cabanas as well as a family lagoon pool with kids area, hot tubs, BBQ and fire pits. Choose between Deluxe Studios which have a kitchenette with mini fridge and stove-top as well as full size washer/dryers or 1, or 2 Bedroom Villas with gourmet chefs kitchen, semi-private elevator, expansive lanai, a private bathroom for every bedroom and en-suite washer & dryer. The resort is located on 25-acres in sunny Poipu on the south side of Kauai, just minutes from the beach.
Resort fees include
- Two Complimentary Mai Tai’s at arrival for adults (during lounge hours; valid ID required) POG juice available for children
- Arrival amenity from General Manager
- Self-parking (above & below ground)
- Use of activity fields - soccer field, volleyball court and putting green
- 24-hour fitness center
- 24-hour business center (located in the lobby)
- BBQs located in pool areas
- Pool towel service
- Complimentary weekly activities: hula, yoga, lei making (please sign up at the front desk)
- Fresh flower leis for females
Check in
4 p.m.
Check out
11 a.m.
Rooms
306
Inclusions
Rooms
- 1 king bed, and 1 sofa bed
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Resort view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Kitchenette
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Phone
- Safe ($)
- TV
- 1 king bed, and 1 sofa bed
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Resort view
- Minimum 2 adults, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Fully equipped kitchen
- Seating area
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Phone
- Safe ($)
- TV
- 1 king bed, 1 queen bed, and 1 sofa bed
- Resort view
- No more than 6 guests in the room
- 1 king bed, 1 queen bed, and 1 sofa bed
- Resort view
- Minimum 2 adults, maximum 2 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Fully equipped kitchen
- Seating area
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Phone
- Safe ($)
- TV
Amenities
Water slides
Pool aerial view
Pool at night
Water feature
Waterfall
Grounds
Pool chairs
Lobby bar
Fitness centre
Bar
Meeting room
Location
Reviews
TripAdvisor Traveler Rating
Underwhelming
Daniel L on Nov 21, 2024
Great pools, beautiful grounds. Room was great. No easy access to beach. Frustrating. Apparently there is a shuttle. On site cafe was pretty bad. Workers generally ambivalent, probably sick of tourists was our thought. Lady who advised our activities was great and spot on. Lot of money for just an ok experience. You win some you lose some. Move on.
Beautiful Pool, But Staff, Food and Beds and Service Leave Much to Be Desired
derekseal (Gilbert, Arizona) on Nov 21, 2024
Having visited numerous four- and five-star resorts across Hawaii’s islands over the past decade and a top Titanium Elite, I came to Koloa Landing with high expectations, especially given its accolade as USA Today’s “Best Hotel Pool in America.” Unfortunately, the experience fell significantly short, making it one of the worst service experiences I’ve had. Our expectations were far from met, and we won’t be returning. The most frustrating moment was being reprimanded for slightly moving pool umbrellas —just about three feet—to create shade. While we were told we can move our chairs and not the umbrellas there was no signage or notice. At every other resort I’ve been to, it’s standard to adjust umbrellas as needed. If the resort doesn’t want them moved, they should install fixed bases instead of ones with wheels, which naturally invite repositioning or at minimum just drill sieves into the pool deck for umbrellas that can’t move. Additionally, the food at Holoholo Grill was very disappointing for the cost. Our coconut shrimp was overcooked, the chicken had very little meat and the next morning the pancakes were overly cooked like a dark piece of toast and when we showed a hair in the food - the server dismissed it as being part of eggs which it was clearly not. Even a reasonable request to leave pepperoni off half of the flatbread turned into an unnecessarily complicated experience, with the service staff being unaccommodating throughout the process at the market place. The beds are not good (just like other reviews) and there are several maintenance issues we experienced in our suite with doors sticking and not closing properly. While the resort’s grounds are undeniably beautiful, with well-maintained amenities and stunning views, the service, food, and staff fell far below the standards such a property advertises. Guests spending $1,000–$2,000 a day expect more than dismissive attitudes and poor service. Koloa Landing may have an award-winning pool, but it has a long way to go in remembering the fundamentals of hospitality.
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