Andaz West Hollywood reviews
4461 TripAdvisor reviews
Clean & Comfortable
heidi p (Walsall, United Kingdom) on Dec 14, 2024
Not quite what I was expecting for the price & of what is advertised as a top end hotel. I know it rides on been the old Riot House Hotel all the rock bands stayed in. It was a perfectly fine hotel. Clean comfortable bed, tiny shower room but adequate. Quite dark corridors. No coffee maker in the room. Supposed to be free coffee at reception. But it was working just once during our stay. We did then have to buy from the coffee shop area. They do have free snacks, which is handy. Breakfast was included, which was good & served with a smile. You can pick from the set menu , hot drink, juice, & hot breakfast.... Not sure if I'd pay $95 for breakfast for 2 though, we had a deal with our stay so lucky was included. Next door to the comedy store. A mile or so to the Rainbow Bar & grill which was great. Also Saddle Ranch chop house was very good, great food & just a few steps away.
Good location and nice and clean
doherty67 (winchester) on Dec 11, 2024
This hotel is in a good spot and tour buses depart from the comedy club next door so really handy. The room was comfortable and spotlessly clean. There are water and ice stations on every floor which is a plus. There is a great restaurant a few doors down from the hotel with a good menu and well cooked food. This restaurant also has a bucking broncho which is hilarious. The restaurant in the hotel itself is all short serve stuff. The staff are nice. There is a pool and a roof bar on top which is great, but not always available to hotel guests as some corporate events take place there. My main beef was that we were told on arrival that we could have free tea and coffee 24/7 by reception. I was later told that I was misinformed and that there was only coffee. Getting a teabag was like the holy grail with the cafe complaining that they never got reimbursed for teabags they gave to guests. There are no tea and coffee making facilities in the rooms which is a major negative.
Caution before going
Ya-lun h on Dec 06, 2024
Booked a suite, but the suite doesn’t come with a sofa bed…despite the massive space it has. There was moldy smell in the air, wall showing multiple water leakage issue, and stained carpet showing large area of previous water damage. The room should not have been made available to any guests until at least the carpet has been replaced, let alone the moldy smell and water damaged wall.
Not Bad If They Only Had Air Conditioning That Worked
Trek22019857284 (New Britain, Connecticut) on Dec 02, 2024
I tried two rooms and the temperature never reached the level I set the air conditioner at. Pretty hard to sleep like that. When I called downstairs to report the air conditioning wasn't working, I was told the room had been changed to warm mode for the year and that this only happened with some rooms in the back of the building. They relocated me to another room in the front of the building but that room never got down to the temperature I set.
A winner
Navigate13332003746 on Dec 02, 2024
It's the first time for me, but it's the best on the strip in this area. Like all the others, none are cheap, but this one is value for money. Breakfast is great. Lunch and dinner are good, not fine dining, but reasonable. One difference for me was reusable water bottles.