TripAdvisor Traveler Rating

Pros: Rooms are spacious with separate living room area, 2 TVs, microwave and fridge, breakfast had typical options, 10-15 min walk to Disneyland, CVS next door, and pizza and taco shops close, pet-friendl...y Cons: Feels like a dorm with all of the school/youth groups - I assume they take advantage of the large rooms that can sleep up to 6, beds and pillows were uncomfy, parking spaces are tight, noisy HVAC in room If you plan to spend all day at the parks and have a big party, then this hotel will work out fine. However if you were here for a conference like us, then I'd opt to stay elsewhere.

The hotels itself looks fine and is clean, but the beds were bad. We had a 2 queen with 1 sofa bed room. Both queen beds were mediocre at best - not awful, but you could feel a spring here and there in t...he mattress. The worst though was the sofa bed - this thing was all springs and practically no padding. We booked this hotel because it offered the 2 queen + sofa bed layout, and my 17 year old was sleeping on the sofa bed. Not only does it squeak loudly every time you move/roll over, it is just not comfortable. In the middle of the night, after tossing and turning and keeping us all up with the squeaks, my son finally decided to give it up and I slept on the sofa bed instead. Or, rather, I laid there but didn't sleep. If you plan to use the sofa bed in this hotel, beware!

I go between 3 and a half stars and 4. Positives: Big family room, comfortable beds and had a view overlooking the back of California Adventure. Great gym and outside area. Great CVS is just downstairs and... open 24/7. Cons: Its a little bit worn and older than the photos suggest. Our couch in our room was peeling 'leather'. No where to really put our suitcases so we just put them on the couch. The walk is about 15-20 mins, flat but hard with a child and without a stroller. Breakfast was pretty ordinary and very busy always. Would I stay again? Maybe, if I couldn't find a place as big as this one.

My sister and I enjoyed our stay at the SpringHill Suites in October, visiting Disneyland. The experience with the staff from the check in process to questions about transport to Disney, were frictionless,... the room was large and comfortable, and the breakfast gave a great start to the day (and the food were not flimsy prepackaged pastries). The location was also ideal, with a pharmacy and several dining places a few steps away. These are essential to travelers. As a Marriott Bonvoy member, I feel like I made the right choice with SpringHill and will keep this brand in mind for future travel.

We spent 6 days at this hotel and the issues started at checkin. I had 2 separate reservations and asked to stay in the same room for both reservations. Initially, the woman said that I would have to switc...h rooms since it was sold out. I have never had an issue with this at any hotel before. Luckily the manager walked by and said it could be done and told her what to do. I will start with the good. The rooms are huge. The separation of the living room and bedroom is great. The bathroom is also spacious, but there is a lack of shelf space. The mini fridge holds a lot of food, but one downside is that it offers no way to freeze ice packs for the day. Now for the bad. The housekeeping staff here is downright horrible. The body wash pump in the shower was out and they didn't replace it. I had to call down. The the same happened to the shampoo and conditioner, and neither were replaced. I had to call down. They left no extra toilet paper, so I had to call down for that and they had nobody to bring it to me in the morning. Twice when I asked for a trash and towel refresh when I was heading out for the day, they didn't do anything so I had to call in the evening. The plumbing is so bad that when you shower the hot water will oscillate between hot and cool if it is during a time when many people are showering. Water pressure sucks. Also, I guess they assume you are going to the parks at the crack of dawn because one of the housekeepers knocked on my door at 9:30 AM and I asked for her to come back in a couple hours and she sighed. Give me a break!