The Waterfront Beach Resort, A Hilton Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

2970 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great place, found a great price online

Joseph V on Dec 18, 2024

We had a great time, friendly staff, clean resort and very close to the beach. Room service was awesome, doggo friendly a big plus and a major shout out to the bellman Eric, he was very helpful in breaking down the place for us & always greeted us with a smile. Only negative is the only parking is by valet at $50 but it was an easy process with being able to summon the car via text.

TripAdvisor users rated this property 5 out of 5

Great valet!

Marie d on Dec 06, 2024

I had a wonderful experience with the car valet, Taylor! He greeted me with a smile when I picked up my car, and was super friendly and awesome in general. He is a very good representation of doing an AMAZING job! He made my experience here really great because it was a thoughtful and easy car pick up when I was traveling. Thank you very much Taylor!!!

TripAdvisor users rated this property 5 out of 5

Great Location for Beach Centric Stay

LB i (Fort Worth, Texas) on Nov 18, 2024

Stayed for a couple of nights in November as part of a group in town for a college sporting event. I was not the organizer and did not select this hotel (we usually opt for rental homes) but we were very happy with it. Friendly check in and our rooms were ready early. They also granted us late checkout, as our group had a late afternoon flight from LGB. Free bottled water in the fridge and a partial ocean view, overlooking the pool. The room is nicely laid out, with an angle at the sliding glass door onto the tiny balcony to ensure that view of the Pacific. First, the good - LOCATION, LOCATION, LOCATION. Quick cross of Highway 1 to the beach. A wide, beautiful expanse only about a 10 minute walk from the pier. We were out every day, even with a gale warning the first day, and it was gorgeous. That angle in the room added enough extra space for a nice oversized chair and small round table. One of the cleanest hotel rooms I've been in. Good variety of food on site and all employees were very pleasant. We appreciated the nice toiletries, in ample amounts (bottles attached to walls - shampoo, conditioner, body wash, lotion) and oversized bath towels. Despite being over the pool area, the noise wasn't too bad with the door and curtains closed. We enjoyed breakfast from the grab and go place by the back exit (great breakfast flatbread - enough for two) and Cabo Wabo for a late dinner. Now, the areas that could have been better - very firm mattress (may be good for some, just not us!). One of my biggest pet peeves - difficult to reach toilet paper! (I wish designers/builders would sit on the toilet and see for themselves before they finalize where to install...) If you have a bad back, you may opt to pop the roll onto the counter instead. A moveable holder would make this much easier. The hotel was very busy that weekend, with at least a couple of conferences and a ton of kids in town for a lacrosse tournament. It was quite noisy everywhere we went during the afternoons and evenings. We had kids running up and down our hallways and people out moving furniture on their balconies and laughing/talking. They do post in each room that they expect quiet time, but I doubt anyone cares. The good news is that we were so tired both evenings, we fell asleep regardless. This is the main reason we opt for alternatives to hotels any more. Overall, we enjoyed our stay and would definitely recommend to someone looking for a beachfront hotel with plenty to eat, see and do in the area.

TripAdvisor users rated this property 4 out of 5

Walking Distance to Beach

Andrew T on Nov 12, 2024

Overall: 8.8/10 Room: 8.7/10 Room is nice, small bathroom, good decor. Gym: 9.3/10 4 elipticals, 4 treadmills, 5 bikes, 1 rower, two pulley stations, weights up to 75lbs Misc: 7.6/10 Big property with multiple pools and restaurants. $50 a day to park. Pricey but within walking distance to beach.

TripAdvisor users rated this property 5 out of 5

Almost perfect

briggs18 (Little Compton, Rhode Island) on Oct 25, 2024

Had a problem getting there from the East Coast with plane difficulty. Plane was delayed 15 hours. Expecting to lose my reservation, I called the Hotel and talked to a manager named Sean, He could not have been nicer. He assured me he would cancel my reservation and rebook so that I would not be charged for the first night I would be missing. Total piece of mind when I really needed it. Upon checkin the next day I was greeted by a front desk employee named James. Another true gentleman. Was sorry to hear about about day before problem, searched for a room for early arrival and upgraded to an ocean view room on a higher floor. Great view and a great way to make up for our lost time. Everybody was very pleasant. Food choices, good. Nice pool , grounds and perfect location. If I really had to search to find a negative, the Rooftop bar. Beautiful view with firepits and very welcoming. My problem, I ordered a Martini. i expected a premium price because of location. Problem was they charged me $16 for the martini (ok) but $4 for the PREP to make it . $4 for a martini prep ? What ? Never heard such a rip. Ok, only complaint and MAYBE a minor one, but that was our last trip to that bar. . Otherwise a GREAT place to stay and a special shoutout to Sean and James. Two truly professional employees .

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