All inclusive

Sandals Royal Caribbean Resort and Private Island

Montego Bay 5.0

Overview

Combining Old-World Caribbean charm with British traditions of a bygone era, such as afternoon tea and breakfast in bed, this resort provides a romantic escape in a Georgian-style Great House setting. Spend the day lounging at Sandals Island, the resorts' private offshore island or indulge in a treatment at the full-service Red Lane® Spa. Dine at your choice of seven specialty restaurants and experience unparalleled luxury in the new Swim-Up Crystal Lagoon Suites with Butler Service and 24-hour room service. Plus, with Sandals exchange privileges, resort guests can enjoy all the amenities and services at two neighboring Sandals properties.


Adults Only 18+

 

Check in

3 p.m.

Check out

11 a.m.

Rooms

227

Rooms

Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Crystal Lagoon Honeymoon Oceanview Butler Suite (OR)
  • 1 king bed
  • Ocean, Crystal Lagoon and Garden
Crystal Lagoon Honeymoon Oceanview Butler Suite (OR)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Butler service includes:

Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From
unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.

All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/

Crystal Lagoon Hideaway Swim-up Club Level Junior Suite with Patio Tranquility Soaking Tub (HSUP)
  • 1 king bed
  • Garden view or Pool view
Crystal Lagoon Hideaway Swim-up Club Level Junior Suite with Patio Tranquility Soaking Tub (HSUP)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Crystal Lagoon Hideaway Junior Suite with Balcony Tranquility Soaking Tub (HJS)
  • 1 king bed
  • Garden view or Pool view
Crystal Lagoon Hideaway Junior Suite with Balcony Tranquility Soaking Tub (HJS)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Amenities


Location

Address
Mahoe Bay, Montego Bay, Jamaica
5 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Good Not Great

camuspharna (Sicklerville, New Jersey) on Dec 21, 2024

My wife and I went to Sandals Royal Caribbean in Jamaica for 7 nights from December 11 to the 18th 2024. Here are the Pluses: Great room and our first time with a swim-up which we loved. Our location was very quiet. The Gym had a Sauna. The staff was friendly and helpful. We had a wonderful Lobster Dinner in our room. It was superb! Minuses: There isn't a walkable beach; the shuttle to go to the other Sandals wasn't leaving until 9am, and we like to walk early. They changed the complimentary massage policy. Now, they give you money toward a SPA service, and in our case, we would have had to spend $220 for a massage. Before, just the taxes, a small fee and tips. Also, no more of the complimentary bottle of Rum. The difference in temperatures between the outside (beautifully warm), and the inside of the restaurants, gift shop, guest service etc., was too great. Freezer like!

TripAdvisor users rated this property 2 out of 5

Not what I was expecting

DerickBrown (Lawrenceburg, Tennessee) on Dec 20, 2024

I’d heard so many good things about Sandals that we and another couple tried it. Total mistake. First night our friends were up all night due to machinery running near their room. The rest of our time there, except for Sunday, the resort had someone digging in the ocean/shoreline all day everyday. This had the water dirty and was totally annoying while we were trying to relax. Room service they advertised was a joke. We could only reach someone for service one time while we were there. The majority of the time nobody would answer and one time they told us to call back at a different time of day. Another problem was that at one point our service was so rude I finally had to get a manager to address the situation. The managers discussed with me and thankfully I did not have to deal with that employee again. We did have some excellent service at different times and places. Shout out to Robert at Le Jardinier who was by far the most polite, professional, and accommodating individual I met while I was there. Robert was able to overcome the negative and help us have our last night there on a positive experience. Another employee we met while we were there was Cali. She was a definite positive for the resort. Very polite and helpful the entire stay. Rooms were nice and clean. Food was great.

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