New York Marriott Downtown reviews
2266 TripAdvisor reviews
Roomy, comfortable accommodation in the heart of the financial district
dkp213 (Gurnee, Illinois) on May 28, 2025
I stayed here for business because of its proximity to the financial firm I was visiting. Great room with a view of the water and stunning buildings. Clean, moderately spacious room for New York, with a co...mfortable bed and bedding. Bathroom was roomy, too, with great water pressure and tons of super hot water. Fridge and coffee maker in the room were convenient. Toilets make a weird whining sound when flushed and you can hear the adjoining room's flushes which was disturbing at first but I got used to it very quickly and it became background noise. Room service from the restaurant downstairs was decent and quick. Starbucks on the first floor was never too crowded which was GREAT. Hotel staff were friendly and helpful. Gym was clean and well-appointed. Lobby has plenty of seating if you arrive before your room is ready. Bar in the front isn't open on Sundays or Mondays, but look out on Tues-Sat. It's a nice time and they pour good drinks. The very best thing about this hotel is its location though - right near everything you could want, including tons of shopping if you forgot anything or just want to grab some essentials for your stay like water or snacks that don't cost a ton (there's Target nearby). Way too many clothing shops - I could have come home with another full suitcase of beautiful things from H&M, Zara, Loft and more.
Great stay in downtown NYC
JPNY1 on May 13, 2025
This is a solid hotel, comfortable and convenient to all NYC locations. It's in the heart of the financial district, across the street from the 9/11 memorial and just a 5 minute walk to all the beautiful ...financial district sites such as Trinity Church, the New York Stock Exchange and more. I was lucky to be assisted at the front desk by NICKY. She was incredibly kind and helpful. It was my third time in a year staying here for business and the second time that I had the pleasure of dealing with Nicky at check in.
Quality time in NYC
Mr-Ping65 (State of Bremen, Germany) on May 11, 2025
Tidy and clean hotel room. Bathroom features even a hand-held shower, nice. Recommendable Bar and Burger restaurant in same building. We enjoyed our stay. Ground Zero within 5 min walk from hotel. Care to ...take a boat trip? 10 min walk to Staaten Island ferry - the ride passes Lady Liberty and it is for FREE!
Hidden resort fees
JTravellr (London, United Kingdom) on Apr 25, 2025
They had a hidden $34.42 "destination fee" which I was forced to pay on arrival. I would have stayed somewhere else, I don't like being tricked into extra fees. I booked via Travel Republic which didn'...t (and still doesn't) mention the hidden fees when booking. My confirmation email (after I booked a non-refundable stay) did mention that there would be sneak fees on arrival, this was hidden in the T&C's on page 4 of a 5 page pdf attached to the confirmation email. I complained to the front desk staff who told me I had no choice but to pay. Travel Republic also think that this is acceptable. Hotel was otherwise perfectly pleasant.
Just another normal hotel
Kev H (United States) on Apr 16, 2025
It was a normal stay, no welcome, people at the desk were pure transactional. Sure I travel alone but this is no way to make someone want to return for another stay unless you are just targeting business p...eople who is also transactional. Room is comfortable but it is hard to get anyone on the line to request for anything.