Overview
Nestled on a hillside overlooking the warm waters of the Caribbean, Couples Sans Souci ranks among Jamaica’s premier all-inclusive oceanfront resorts. Discover their magnificently reimagined suites – each a luxurious oasis designed for relaxation and romance. Guests will be able to enjoy rainforest-style tranquility of the brand-new Deluxe Garden View Suites. A recent $12 million renovation has made Couples Sans Souci more sumptuous than ever.
Adults Only 18+
Complimentary excursions including trip to Margaritaville, glass-bottom boat ride, shopping shuttle, catamaran cruise, trip to popular sunset bar.
Unlimited Golf at Negril Hills Golf Course. Tee times are subject to availability. Carts are mandatory and are at an additional charge. Incidentals, club rentals, gratuities and caddies are at an additional charge should they be required. Please see hotel concierge for more details.1
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Seating area
- Smoking rooms available (upon request)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Turndown service
- TV
- In-suite dining
- Zero entry shower
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Smoking rooms available (upon request)
- Large balcony
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Turndown service
- TV
- In-suite dining
- Zero entry shower
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Living room
- Smoking rooms available (upon request)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Turndown service
- TV
- In-suite dining
- Zero entry shower
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Living room
- Smoking rooms available (upon request)
- Balcony or Patio
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Turndown service
- TV
- In-suite dining
- Zero entry shower
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Living room
- Smoking rooms available (upon request)
- Some include outdoor showers and terrace tubs
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Turndown service
- TV
- In-suite dining
- Zero entry shower
Amenities
Aerial
Aerial
Aerial
Aerial
Beach
Pool
Pool
Pier
Nighttime
Restaurant
Restaurant
Restaurant
Location
Reviews
TripAdvisor Traveler Rating
Lovely Sans Souci
KarenE848 (Bideford, United Kingdom) on Mar 29, 2025
We spent a wonderful week at San Souci and would love to return again one day. Everything about it was great. Lovely spacious room expertly cleaned by Ivaney every day along with a hug if she saw us! Gr...eat food in all the restaurants and the service was exceptional. The lady who sang while she makes the omelettes in the morning was fabulous and made for a lovely start to the day. The staff put so much effort into arranging the Gala Night and Caribbean night which miraculously had been totally cleared by the morning! The grounds are immaculately maintained. All the staff were so friendly and helpful and seemed to enjoy their work. The evening entertainment was much better than we have experienced in other Caribbean hotels. Well placed for visiting attractions in the Ocho Rios area. Apart from the air con being a bit on the cold side at times, we really had no complaints.
Pretty good, potentially great
PGreek50 (Bedford, United Kingdom) on Mar 26, 2025
On arriving very late in the evening having requested a quiet room, high floor, ideally in Block D, we were shown a 2nd floor room in Block G, a little away from main reception but nevertheless overlooking... one of the 2 main entertainment areas. Mercifully the full-volume singing in that area ceased at 11pm, unfortunately the problems didn't end there. The room, a superior ocean suite, was enormous, but somehow devoid of charm or character, with large his n hers showers and sinks and a large picture window with a fine view over the ocean. But damp, and smelly: the bedsheets were damp to the touch and the whole room (and the entrance stairwell; think stark 70's council block decor) smelled fusty and damp. We called reception to inform them of the smell/damp issue, were assured by the duty manager that alternative rooms were available and spent a restless first night (admittedly whilst smelly, the room was fairly quiet during the rest of the night), and in the morning phoned the room manager to follow up on our room change request. This lady was spectacularly disinterested, came up to the room and didn't admit to there being an issue, eventually showing us just 1 available room in the same category, smaller, next to a fairly busy thoroughfare/walkway in Block D, and on the ground floor, but without damp and with a passable sea view. Standard of this room was goodish - Door had a 3/4 inch gap at the bottom and was in need of some repairs, but comfortable bed (albeit the mattress topper was too small and didn't fit the mattress), plenty of hot water and towels/robes (albeit a tad scratchy), decent toiletries etc. Cleanliness was exceptional with little personal notes/folded towelling animals left by our charming maid. Minibar was restocked at your request, all drinks are generally good with top shelf spirits and OK house wines (more choice available at a cost). Overall standard of the hotel = faded colonial and in need of some more rigorous TLC. Chipped and rotting woodwork, tired beach loungers, ripped canopies but with plenty of charm to offset the slightly tired feel of the buildings. Gardens are spectacular, with a varied range of landscapes/zones, and well maintained. Food = nowhere near 5 star, more like 2 or 3 and was our main disappointment. Breakfast buffet is the highlight, 7 out of 10, the singing omelette lady's delicious offerings were my main sustenance. Lunch in the main buffet area was OK, 6 out of 10, sometimes a little samey. Delicious soups, without exception. The beach grill area (burgers, tacos, hot dogs) was disappointing, both in variety, quality and occasionally service. Evening? Err... buffet restaurant turns into a la carte, we had grilled lobster that promised a lot but arrived cold - probably £50 of crustacean, just not treated with respect. 4 out of 10 here. Casanova = formal dining that tripped itself up again and again, 3 out of 10. Chewy undercooked beef and lamb felt it had been microwaved and poached, crepe suzette somehow arrived stone cold ?? Vegetables bland and flaccid. Bella Vista = Asian themed, this gets 2 out of 10 and 1 of those points is for the poppadoms. If your chef doesn't do Asian food, just don't offer it. Woeful. Daytime = amazing beach, not a lot of palapas (and some serial early-morning chairnabbers making sure their 5am start got them the pick of the shade), but natural shade isn't hard to find and beds are plentiful - this main beach is lovely, sheltered and cleared of weed/debris regularly, with water toys, snorkelling (free) and boat trips available at a cost, we did a bespoke trip with the watersports team that was just incredible. Spa and mineral pool area has way less space but sufficient beds and umbrellas, and lovely and quiet. Main pool sounded lively and home to large groups of bar leaners and beer chuggers (mostly American, some Brits). We didn't spend time either there nor at the naturist beach on the other side of the headland. Entertainment = almost too much, but a hardworking and varied offering of singers, acrobats, karaoke, dancing and a Gala night that really felt like "forced fun" most of the way through it (but seems popular). Staff = at the coalface, they are the lifeblood of this hotel. Bar staff, restaurant servers, watersports, maids, gardeners and entertainment staff are a solid 10 out of 10. Helpful, funny, a little sass and genuine Jamaican warmth (it's a strictly no-tips hotel, so nobody's working you for dollars). Can't single anyone out for special praise because almost without exception they are outstanding. Office/upstairs staff a little less obliging, perhaps a little overworked. On the whole, we probably won't return because the food is so far below par for a hotel that costs this much. There seems to be a huge number of repeat guests, so they are doing something right (most of these repeaters would be first up to dance, wear a shamrock hat, sing karaoke, and whilst some of these veterans complained to us about standards of food and rooms dropping, the entertainment/vibe seems to be enough to keep them coming back for now), and for sure and the location and grounds are quite impressive. The owners are sat on a goldmine, but we couldn't help feeling they aren't spending enough on maintenance nor the food offering, and there's only so much you can under spend on keeping it in the Luxury category, relying instead on your evening entertainment programme, before it degenerates into Butlins Ocho Rios, reliant on booze and laughs.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
