Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
This Disney Value Resort allows you to feel like a character in your favourite Disney and Disney•Pixar stories. In addition to Standard Rooms, Family Suites offer the room families need to spread out in comfort. With four playful courtyards and animation-inspired décor, Guests will be surrounded by magic like never before. The Resort hotel draws its inspiration from four classic Disney Animated films: Finding Nemo (Family Suites), Cars (Family Suites), The Lion King (Family Suites), and The Little Mermaid (Standard Rooms).
Check in
3 p.m.
Check out
11 a.m.
Rooms
864
Inclusions
- Guests MagicBand or Card allows to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 2 double beds
- Views of Courtyard, Pool or Parking Area
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Views of Courtyard, Pool or Parking Area
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play Playard available
- Fridges can be provided on a "request basis only" and will be based on need priority.
- 1 queen bed, 1 double bed, and 1 sofa bed
- Views of Courtyard, Pool or Parking Area
- No more than 6 guests in the room
- 1 queen bed, 1 double bed, and 1 sofa bed
- Views of Courtyard, Pool or Parking Area
- No more than 6 guests in the room
- Coffee maker
- Kitchenette
- Living room
- Microwave
- Mini fridge
- Smoke-free
- 2 Bathrooms
- A/C
- Alarm clock
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play Playard available
- Fridges can be provided on a "request basis only" and will be based on need priority.
Amenities
Landscape of Flavors
Landscape of Flavors
Pool
The Big Blue Pool
Cars
Cars
Location
Reviews
TripAdvisor Traveler Rating
SAVE YOUR $$$$$$!!!
Julie R on Apr 15, 2025
THE WORST EXPERIENCE!!! HORRIBLE CUSTOMER SERVICE! ------------ $$$$ SAVE YOUR TIME & MONEY & ENERGY !!!$$$ --------- GO TO ANOTHER RESORT! SOOOO MANY OPTIONS OVER THERE. It was disgu...sting to witness how many mistakes this motel made... and how, instead of apologizing, they treat paying clients, like third class citizens. The story gets really bad... stuff that a police report needs to be filed out for. Who wants to deal with this garbage on a vacation??? Go somewhere else, Thank me later! G-d bless!
A Disappointing Experience at Disney's Art of Animation
Caleb L on Apr 07, 2025
I rarely leave negative reviews, but after our recent experience at Disney World, I feel compelled to share my frustration. My family and I had an incredibly stressful and disappointing time, which has sev...erely altered my perception of Disney Resorts as a whole. I’ve been visiting Disney since I was a child, and this was the first time I brought my two young daughters for their first magical experience. Sadly, what should have been a memorable and joyous trip turned into an exhausting series of mishaps. Here's a detailed account of what went wrong. We checked into Disney’s All-Star Movies Resort on March 27, 2025, and had an amazing experience for those first two nights. However, due to unforeseen circumstances with a family member falling ill, we needed to extend our stay, and we booked the Art of Animation Resort for two more nights. This would be our first stay at this resort, and I hoped it would continue the magic. Unfortunately, it was anything but. Upon arrival at Art of Animation, things started off smoothly, but soon, we were hit with one problem after another. I had originally booked a Little Mermaid room, but when we received confirmation that the room was ready, we found ourselves in a Cars-themed room instead. This wasn’t the biggest issue—my daughters love princesses—but it wasn’t what we had expected. To add a small silver lining, we were upgraded to a suite, which we appreciated. However, as the evening went on, things began to unravel. The situation grew more complicated when I realized I had mistakenly booked only one night instead of two. This error was entirely my fault, and I called to resolve it immediately. The staff member informed me that I had exceeded checkout time and that I would be charged for another night at the full rate, which was significantly higher than what I had originally paid. I immediately called back to apologize, and I was told I’d need to visit the front desk later that evening after our time at the parks. The day at Epcot was already stressful—we were managing my wife’s pregnancy (she’s high-risk) and handling two young kids. On top of that, we experienced a delay when my wife’s rented scooter went missing, requiring help from cast members to locate it. After a long day, we rushed back to the resort, only to encounter multiple issues at check-in. First, I was double-charged for the room. The front desk staff initially told me no charge had gone through, but I could see from my bank statements that I had been charged multiple times. Even after showing them my bank confirmation, the situation was dismissed with little explanation. As I tried to resolve this, I was told there was a system error, and I was asked to swipe my card again. This resulted in three separate charges, which took hours to sort out. I left the front desk feeling completely disoriented and without a sense of resolution. To make matters worse, when I finally made it to our room, I found that the room key wasn’t working. A note on the door stated that our key had been disabled, and I had to return to the front desk to resolve this issue. After more confusion and a lengthy wait, I was escorted to the wrong floor and had to make another trip to the front desk. Even when I finally got into our room, I couldn’t access it via the app, as it showed that I had no active reservation. At this point, it was past 1:00 AM, and my family and I were exhausted. My wife and children had been waiting in the car, and we were too tired to handle the mounting issues. After everything, we finally got into our room, and the app miraculously worked. But by then, we had missed out on a lot—the day’s magic was gone. To top it all off, there was no apology or acknowledgment from the staff. In fact, it felt as though the cast members were more interested in covering up the mistakes rather than resolving them in a meaningful way. The entire experience left us frustrated and disillusioned with Disney’s supposedly top-tier customer service. The lack of communication, misleading information, and errors in the billing system were incredibly disappointing. I never expected to face such a chaotic and exhausting situation at a Disney resort. I’ve always trusted Disney for their attention to detail and guest experience, but this trip has certainly changed my perspective. I’m incredibly disappointed by the lack of care and professionalism we received, especially considering this was our first trip as a family with young children. I hope Disney takes a long, hard look at their operations at Art of Animation and trains their staff to better handle these types of situations. Until then, I cannot recommend this resort to anyone, and it has left a sour taste on our overall Disney experience. If you value smooth and efficient customer service, I suggest looking elsewhere.
Vacation Offers
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Canadian residents receive limited-time savings on 4+ Day Walt Disney World Theme Park tickets. Plus, enjoy hotel savings at select Disney resorts in Orlando, Florida.
Orlando, Walt Disney World Resort in Florida
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