TripAdvisor Traveler Rating

Oury stay at the Orlando World Center Marriott was nothing short of fantastic! From the moment we arrived, the service was impeccable. The staff was incredibly friendly and attentive, making us feel right at home. We treated ourselves to a couple’s massage at the spa, which was an absolute highlight. The massage therapists were professional, and the ambiance was so relaxing that we felt completely rejuvenated afterward. The resort’s water park is a must-visit, especially if you’re with family or just want to have fun. The lazy river was the perfect place to unwind, and the multiple water slides added excitement to our stay. We spent hours enjoying the pool areas, and there was always a friendly staff member nearby to ensure everything was perfect. As for the food, it exceeded our expectations. Every meal was delicious, with a wide variety of options to satisfy all tastes. The presentation and service were both excellent, adding to the overall amazing dining experience. We highly recommend this resort for anyone looking for a blend of relaxation, fun, and top-notch service. We can’t wait to return!

Richard Toborg and Eric Martinez went above and beyond for me while I stayed at Orlando World Center Marriott. I got stuck there due to the hurricane and was very worried about all of my dietary restrictions. I couldn't have asked for better service and understanding during this stressful time. Richard deserves a raise for all her does for your company and Eric gives top notch customer service. Thank you for everything.

A bit messy hotel and not maintained properly. Not enough pressure of water which give problems with shower and toilet when staying at high floors. Not enough housecleaners. Loud fans on all floors to take away moist. Loud noise from outside from AC-machinepark or highway make it impossible to use the balcony. Highly priced with extra fees for everything.

We absolutely love this hotel. My husband is Ambassador Elite. The 5 of us came for a quick weekend for the Universal Studios Horror Nights. Check in was very easy we were there at 11:00pm so there was no lines. We had 2 rooms, they were able to get us a suite but we decided to take 2 bedrooms. We were able to get one of the rooms upgraded. Rooms are very clean. The size is perfect. Pool was absolutely beautiful. It was also very clean. Water park area was great. Pool service was quick and service was great by the bar. The pool was very cold. It was a few days after the hurricane. My son had room service for 2 days and loved the burgers and it came fast. We received a thank you gift with chocolate and macaroons for each room. It was such a nice touch. Housekeeping I can’t complain, the first day my son was doing homework he let them in and they did a quick clean and gave lots of towels. The second day he slept in late so they did not come. Same thing happened with the second room. I will say the day we checked out we did get a knock on the door at 8:30 to find out what time we were leaving which I felt we were being rushed out. We were sleeping in since we did not have to leave till 11am and we came back from the parks at 2am. We will definitely be back.

The check in area was pure chaos with no special line for Elites and a very long and disorganized line starting me out feeling like cattle in line for the slaughter for 45 minutes after my long flight down to Florida. What is rewarding about being a Titanium Elite and a 45 minute wait? I booked well ahead of time and requested 2 suite upgrade nights and was told through several emails that they would be unable to fulfill the request. A disappointment, but I understand each hotel only has so many suites. Upon arrival I did receive an upgraded room type. I inquired about breakfast and was told it was served in the restaurant. No problem. I did wonder to myself how a resort so large doesn't operate an MClub. The next morning me and my party went to breakfast and were informed we could only eat from certain parts of the buffet or be charged an upcharge. This was irritating because every other Marriott and Westin I visit offer a full breakfast (and they don't charge a $47 resort fee.) What is rewarding about being a Titanium Elite complimentary breakfast that cost $65 each day? The second day I contacted the front desk to request a 4p late check out because our flight wasn't until 7p. They initially denied my request and informed me I would have to check out at noon. I was quite irritated by this and eventually called back to discuss it with a lovely front desk Supervisor named Stephanie and she accommodated my request. It was a frustrating experience. Particularly irritating about this situation was that the day we were checking out the hotel was clearly deserted. No one at the pool and no one checking in at the front desk, so occupancy was clearly low. All this was contrasted by my previous night at the MCO Renaissance. I wish I would've stayed there the whole time. In response to my complaint email that I sent after, they apologized and returned 5,000 points...the equivalent to $43.50. Laughable. I need to switch back to Hyatt.