TripAdvisor Traveler Rating

Amazing Hotel, Staff were even better! Wendy was a dream, made our holiday stay a real pleasure. Her local knowledge and advice was amazing and her service was fantastic. Rooms were cleaned daily, excellent facilities and location was perfect. We used Uber every day so made our travel around easy and worked out more cost effective than car hire and parking charges. We went to all parks and found our travel by Uber no more than 20 mins or a maximum of $30 perfect.

Budget hotel with fantastic location for Universal and easy access to I4 for Disney. Right on International Drive and all its fantastic Amenities. Restaurant is nice with fantastic staff. Housekeeping work hard and really friendly. Hotel shop rally nice and handy with friendly staff. Room is adequate and comfortable. Only downside to the stay is their WiFi is terrible one of the worst I have experienced. Had to use roaming instead. Unusually terrible for Florida - you get better in the shops and restaurants nearby.

We had bed bugs - but this is not the reason for a low score. I appreciate you can get bed bugs anywhere, it was the way it was dealt with. Around 2/3 days in we were happy with our room but noticed marks on the bedding and bites on my arm, hotel changed the sheets and same thing next day so they said we were to move rooms. Now we were fully unpacked and just on way to dinner, they said we had to move rooms immediately, there was no offer of any assistance in moving our belongings. We moved to another room which was much so nosey, grubby, it was not up to the same standard. Not once after we moved did anyone check in to make sure everything was ok with our new room, I know I could of complained but just couldn’t face moving again (plus we were going to another hotel for 2 nights). When I checked out there was again no asking how our stay was. I did try to talk to reception in person and call a couple of times to check if there were bed bugs as wanted to know what had actually bitten me, but was just fobbed off and said they were looking into it. As I said bed bugs was not really the issue, but the fact no staff checked in at any time or on check out ask how our stay was gives the low marks! Plus the 2nd room was totally different quality to the 1st, would restay for the 1st but not for the 2nd wouldn’t come back

I've been looking forward to writing this review, because this hotel absolutely exceeded all expectations. So, I was booking a week away in Florida specifically to be there over Halloween; it was a predominantly unplanned break to use up some annual leave, so it basically had no real budged - as such, I was looking for cheap hotels that seemed sufficient for my solo needs. This hotel kept popping up, alongside a couple of others, so I checked a few reviews and YouTube videos. Everything seemed fine... After flying in from the UK, I was a little late to the hotel, easily after midnight. After parking up, the check-in experience was one of the friendliest I have ever encountered. The lady behind the counter was genuine, helpful and knowledgeable. They provided a map (needed) and a sheet on how to connect to the WiFi and use other amenities. When I then headed towards my room, it was absolutely spotless. Not new, and clearly not newly refurbished - the décor is kinda 90s in that way that most International Drive hotels are; but there wasn't a mark, a blemish, any dust, not even in the corners. The room had two perfectly comfortable kingsize beds, a large comfortable armchair, a desk area with desk chair, 6 large drawers, a large wardrobe, bedside cabinet with self-coding electronic safe, a flat-screen TV and an iron/ironing board. The lighting was plenty, as provided by two lamps and a ceiling light. The bathroom and washing areas were separated into 2 rooms, so had I been with a partner - then there was the needed segregation of rooms. The bathrooms were spotless, one containing a large mirror, sink, mini-fridge, coffee facilities and a hairdryer. The other containing a lavatory, bath and shower over the bath. Again, all the above were spotless. I have often found that in such hotels, the hot water can be lacking pressure and/or heat - not the case here; one of the best showers I have had in the States in years. So, sleeping was easy - the hotel was not noisy at night. The beds and pillows were comfortable. Great sleep. The air-con is what it is - it works fine, but when it's so closely attached to the room, you're obviously going to hear it, and that's fine. The hotel is between International Drive and Interstate 4, and yet I never once heard noise from either. There was a seating area right outside my room, but I was never disturbed by noise, smoke or such. There are others dotted around, but they are sufficiently far from the rooms. The grounds are well kept, like surprisingly so! There's often maintenance ongoing during what I would term as "park hours", but I am not implying any unjustified level of noise but rather that the property is being well maintained. I had breakfast at the hotel twice, and it was a self-service buffet. The absolute worst thing I could say would be "unremarkable". You can get the same breakfast buffet all along International Drive - that's true. However, the service was efficient and friendly - I felt comfortable there, and the cost was lower than expected. There's an on-site convenience store that has foods, drinks, snacks, souvenirs and health/hygiene supplies. I believe they also do pizza and so on. The lady working there was equally as friendly as all other staff, and the area was kept as well as the rest of the property. The hotel has two pools with sunbeds. They are not the usual small pools that many International Drive hotels have, significantly larger and again very well kept. I didn't use them, but in early November people still were doing so. Parking - wow, there's a lot of parking spaces here. I usually had no cars around mine, it's just got that much parking. Access (after check-in) is by means of gated guards who see the tag in your window. Perfectly friendly again. The hotel also has a gym, reading room, bar and arcade games room that I didn't use - but looked on-par with the rest of the hotel. I also note that I was there over Halloween and a few residents had decorated their windows, which was really cute. The location works well for Disney, Universal and most other south Orlando area activities. It's basically right in the middle of the tourist area of International Drive. You can walk to a number of restaurants, bars and shops and there's Lime scooters literally available right outside. There's a McDonalds and Circle-K within a 3 minute walk in one direction, and a Denny's and Dunkin' Donuts the other way. It's like, maybe 20-25 min from Orlando airport (MCO), and an easy drive even if not using sat-nav. So what negatives can I say? It's fair to be balanced, but I'm struggling to find negatives. So - yeah, it's large, there's a few different buildings and it occupies a fair bit of land. It feels like either it expanded over time, or maybe even merged with a neighbouring hotel. The room numbering makes sense, and a map is provided - and it was never a problem. Also, upon arrival - it may seem confusing but you access from either International Drive, or around the corner on West Sand Lake Road. If arriving from International Drive (as I suspect many travellers will), the main reception is all the way to the other end of the car park. It may seem confusing when written, but it's not an issue. So, to sum this hotel: * Clean * Friendly * Convenient * Well maintained * Astonishing value for money * Family friendly

Only at your own risk will you stay here. When we arrived the mattress was pancaked flat due to over use. I asked for a room change and it wasn’t possible however I told them to replace the mattresses for new and they did it. COCKROACHE INFECTION. Be aware that in the first week we had at least 10 in our room that we seen running over the bed and on the bedside tables. Even purchased a pesticide spray from wallgreens to try and get rid of them. Only positive is watching the resident cat chase the critters in the garden.