Overview
Step into paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds and the calming sounds of steel drums call you to ease into island time and let go. The open, curving beach area tempts with its palm trees and glistening pool. Caribbean-themed dining options offer delights for all. This relaxing getaway has the perfect balance of impressive amenities and comfortable mid-range rates. And there’s even a dedicated walking path that take you straight to Universal Volcano Bay. Best of all, each day the exclusive theme park benefits of being a Universal hotel guest are yours to enjoy.
The hotels in Universal Orlando’s Signature Collection offer expansive, full-service amenities, including 24-hour room service, concierge service and valet service. Here guests will find exceptional dining, immersive theming, and an array of exclusive theme park benefits.
- Early Park Admission† to The Wizarding World of Harry Potter™ or Universal Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
- Complimentary water taxis along picturesque waterways or shuttle buses to and from Universal Orlando Theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy.
- Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
- Resort-wide charging privileges with your room key card
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
- 2 queen beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 2 queen beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 2 queen beds
- Lagoon view
- No more than 5 guests in the room
- 2 queen beds
- Lagoon view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 2 queen beds
- Pool view
- No more than 5 guests in the room
- 2 queen beds
- Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini fridge
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Seating area
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 2 single beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 1 king bed, and 2 single beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 2 bedrooms
- Themed décor
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
Amenities
Entrance
Strong Water Tavern
Amasita Cookhouse
Waterslide
Pool firepit
Lobby
Water taxi
Lagoon
Hospitality suite
Location
Reviews
TripAdvisor Traveler Rating
Great location and resort
tomva01234 on Mar 19, 2025
This was our first time at one of the Universal resorts, although we'd been to the theme parks before. We came as a family (two adults and a 10-year-old). WARNING: when you check in to the hotel, make su...re you get your park tickets as well! Unlike other resorts, park tickets and room keys aren't related. We (and several others) got booted out of line at the theme park because we didn't have tickets (even though we'd already checked in and bought the theme park package). This is an embarrassing glitch in their system (if you ask me) so make sure you talk to the front desk about it and are 100% certain you have theme park tickets as well as room keys when you check in. Other than the first-day fiasco getting booted out of line at the theme park, this is a great hotel. We didn't have time to enjoy the pool, but it looked absolutely amazing (a little cold outside since it was February). If we come back we'll definitely try that. We enjoyed breakfast at the hotel. Parking is a bit expensive but about what you'd expect for theme park resorts in Orlando. We took the water taxi one day, but otherwise used the paths by the waterway since they were just as fast and (in our opinion) more pleasant. Overall, I thought it was worth the expense.
rude staff
Cheerup2 (Marseille, France) on Mar 08, 2025
Called to make a reservation. We wanted the despicable me room. They will not guarantee you the side by side beds. We call the front desk we were insulted saying "you are listening to social media posts" ...... 10 mins late she agreed there are 2 types of despicable me rooms . and the second room is smaller and sub par. She then transferred us to the front desk we asked if there was currently a room, she said yes, we asked for a guarantee she said no. We asked why she can't guarantee she said "I already explained you the process" I asked what would make it so that we don't get the bigger room, she said I have already talked to you and so now I am hanging up.. they need some administration changes. who is going to spend 5000$ and not know what they are getting
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