Overview
Step into paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds and the calming sounds of steel drums call you to ease into island time and let go. The open, curving beach area tempts with its palm trees and glistening pool. Caribbean-themed dining options offer delights for all. This relaxing getaway has the perfect balance of impressive amenities and comfortable mid-range rates. And there’s even a dedicated walking path that take you straight to Universal Volcano Bay. Best of all, each day the exclusive theme park benefits of being a Universal hotel guest are yours to enjoy.
The hotels in Universal Orlando’s Signature Collection offer expansive, full-service amenities, including 24-hour room service, concierge service and valet service. Here guests will find exceptional dining, immersive theming, and an array of exclusive theme park benefits.
- Early Park Admission† to The Wizarding World of Harry Potter™ or Universal Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
- Complimentary water taxis along picturesque waterways or shuttle buses to and from Universal Orlando Theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy.
- Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
- Resort-wide charging privileges with your room key card
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
- 2 queen beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 2 queen beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 2 queen beds
- Lagoon view
- No more than 5 guests in the room
- 2 queen beds
- Lagoon view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 2 queen beds
- Pool view
- No more than 5 guests in the room
- 2 queen beds
- Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini fridge
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Seating area
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 2 single beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 1 king bed, and 2 single beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 2 bedrooms
- Themed décor
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
Amenities
Entrance
Strong Water Tavern
Amasita Cookhouse
Waterslide
Pool firepit
Lobby
Water taxi
Lagoon
Hospitality suite
Location
Reviews
TripAdvisor Traveler Rating
Amazing Staff!!
Aj R on Mar 28, 2025
Excellent service from front desk Valerie. She made sure that we’re satisfied with our room , gave us the pool view room and that so spacious for the 3 of us . This is our 3x stay and we’re already plannin...g our future stay again and again . The lobby is clean and all the staff loves to greet everyone with smile and always try to give a hand for anything . Also they offers the water taxi , theme parks etc. Very convenient and comfortable stay !
Beautiful Resort, Great Staff
Universalhappyplace on Mar 23, 2025
I went up for a short trip to Universal for Mardi Gras. I stayed at the beautiful Sapphire Falls Resort for 3 nights. I was welcomed on arrival by two lovely young ladies at the desk named Star and Noel.... They were so nice and welcoming. They made sure I had all information I needed to have a wonderful time during my stay. Sapphire Falls is a beautiful Resort with the kindest Staff. You receive a text after checking in welcoming you. This opens a link of communication between you and the staff. They will check in to see how your stay is going . This is also a way for you to ask for any additional things you might need during your stay. The rooms are spotless and you have all the needed toiletries provided in your bathroom to make sure your stay is complete. If you need any additional items a simple text to the staff and you will have what you need. The bed and pillows are comfortable. The linens and towels are nice and soft. There are plenty of onsite food choices. I had a meal at the Amistista Cookhouse restaurant and it was wonderful. The food and service were fantastic. There is a nice large pool with slide. A workout room and all the needed amenities to make your stay a great one. I can’t say enough good things about this resort. I have stayed here many times and I have never been disappointed. Thank you to all the staff for another great stay at the beautiful Sapphire Falls Resort. I will be back.
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