Caribe Royale Orlando reviews
5659 TripAdvisor reviews
Watch out for the ridiculous fees!
Brooks W (Davie, Florida) on Jun 14, 2025
When checking in they said my room was ready but because it was before the official check in time I would be charged a $75 fee. This created a terrible start to staying at this "4" star resort. ...
Unhelpful reception staff but wonderful ice cream
Richardofrich (Henstridge, United Kingdom) on Jun 10, 2025
TBH I only went there as I had an ambition to go the the Kennedy Space Centre and my travel agent booked me in here. Not my type of hotel at all I admit, but the room was excellent,clean with a very comfy ...pool. There were food options for all tastes and the restaurant was very good and Sally our server was top notch with the spaghetti ice cream and strawberry coulis memorable. Pool towels were hard to find later in the day and sunbeds were bagged early on. I didn't try the pool but the disco music was irritating and unnecessary. However a big negative was the attitude of the reception staff. for when asked to book a taxi to the airport the response was " We don't do that , book an Uber". Not good.
Exiting the Parking lot is a nightmare
Missy M (Sarasota, Florida) on Jun 02, 2025
The over all hotel was very nice. Designed a bit strange and difficult to navigate to get to the conference center. But the reason we will NOT go back is when you try to leave there is a gate you have to... go through. They check to see if you have paid to park. However, when 1200 people get released from a conference at the same time, there is a line that forms because of this process. It took us 45 minutes to get out of the parking lot. this is not a very customer service friendly process and we will NEVER stay again because it. There are too many other hotels around that do not have this ridiculous policy.
Excellent hotel would highly recommend as part of Virgin package
darlojay15 (Warrington, United Kingdom) on Jun 01, 2025
This is an excellent hotel in a prime location for all the parks. All the Disney parks are between 10-15 mins drive and Universal around 25 mins (not accounting for any traffic of course). Walmart a 10 min... drive as is other supermarkets such as Target etc. Check in was simple and we parked no issue. Some days were busier than others and we were a little further away from the tower but never failed to get a spot. Booking through virgin meant parking and resort fees were included which you need to check as if not parking would be expensive. The room was fine (floor 9 tower 1) and was cleaned daily although sheets were not changed. Room was spacious with a lounge area that had it own TV, two queen beds and shower room. Air con was good, no more noisy than any other air con in hotels. View from room was nice especially in the storms. The hotel itself is clean with many different dining and drinking options. Starbucks on a morning was a godsend although the weekend saw the queue for that leading to an hours wait. Pool area was fine. We were there over memorial weekend and that Saturday and Sunday was extremely busy at the pool. But other than that sunbeds were plentiful and towels on tap. Buying things in hotel are pricey as you’d expect. There is a CVS across the road and an absolute gem of a pizza shop where you’ll pay half of what you would in the market inside hotel. However for ease sometimes the hotel market was ideal, especially the cakes and ice cream. We ate at the Stadium Bar which was nice. Usual burgers etc but all done really well. Again, not the cheapest but worth a visit. Staff were excellent and attentive and the place was kid friendly. Be warned the kids menu portions are not far off adult sizes!! Just be mindful of hidden charges. Don’t use the water in the room that’s provided as they will charge you $14 to replace it. Head over to CVS and buy bottled water for a fraction of the price. Overall we had a fantastic stay at this hotel and would return as well as highly recommending it.
Great Experience
John H on May 27, 2025
Great experience. Good food, good drinks, friendly staff, GREAT pool atmosphere except for the jerk who brought and broke a glass bottle to ruin it for everybody. Stadium Club was great. An overall grea...t experience with my 21-year-old son.