Overview
Once you step on this property you feel the incredible ambiance. As you stroll through the lush gardens you'll notice the excellent choice of restaurants, the large pool and the hub of ongoing activities until you reach the beach and then you say - does it get any better than this?
Check in
3 p.m.
Check out
12 p.m.
Rooms
516
Inclusions
- Round-trip airport transfers
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or Patio
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Mini-bar
- Free access to the Spa wet areas
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Balcony or Patio
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- Minimum 2 adults, maximum 6 adults
- 1 king bed, and 2 double beds
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Mini-bar
- Family unit is composed of two connecting rooms
- Toys for kids, playstation in the room and free babysitting at night, ages 4-12 til 10pm once per stay
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Balcony or Patio
This room requires a minimum of 4 guests
Amenities
Aerial View
Aerial View
Aerial View
Aerial View
Pool
Pool
Beach
Beach
Beach
Pool at night
Beach bar
Beach bar
Sakura
El Mercado
Kids club
Kids club
Spa
Watersports
Bar
Location
Reviews
TripAdvisor Traveler Rating
Good, not so good, but still relaxing!
Checkstr1717 (Ontario, Canada) on Apr 18, 2025
5 star is a bit of a stretch to be honest. Here was my experience: Good: The filtered water stations...I mean, that's brilliant! Usually I tend to drink less water when I am on vacation because I am afrai...d of getting sick from it, but not this time! The Grounds...Very well maintained. Most of the staff...The room cleaning crew...They did such a great job each day making sure everything was clean and fridge fully stocked. The room for the most part...A/C was cold (thermostat was on the headboard which was weird but whatever). Decent selection of tv stations to choose from...But really, you're not there to watch tv. The pool...Lots of space but good luck getting covered seating. Unless you are up early (and I mean really early), you ain't getting them! The entertainment at the pool was good if you were sitting near the pool bar. If you weren't, it was hard to hear what they were doing so we missed out on most of it. Food was okay but as is the case at any resort, can get quite repetitive. I will say, the shrimp and the shrimp ceviche as well as the seafood salad at the buffet were our favs! Bad: Those trying to sell you Iberostar Club. Granted, they are nice at first until you decline a breakfast with them trying to get you to hear their sales pitch. Then it goes from them greeting you by your name when they see you around the resort to them just somewhat acknowledging you after you decline (multiple times) the sales pitch breakfast. Sorry, but I'm on vacation, not on a sales trip. They had a night where they brought in sellers from the market and let me tell you, it was a barrage of the sellers hassling you to buy from them. Next, the outlets in the room. They are limited and half of them didn't even work. I mentioned this and was asked if I wanted to upgrade for a fee...lol, like what? We made do with what outlets did work. One of them was basically hanging out of the wall. Karaoke night...Unless you were a favourite there or sang Spanish songs, you were going to wait a long time to go up or not at all...We saw the same people sing multiple songs while the one I put in never got called. My kids really wanted to see me get up and sing so they were really disappointed. Neither good nor bad was the beach. Lots of chairs, it is windy, there was seaweed but you could definitely still swim in the ocean. Puerto Plata isn't known for the pristine turquoise water white sand beaches so you should know what you're getting when you book this area. We had a ground floor room and at the time we were there, they had lots of gardening crew planting trees (which of course is good), but felt like we didn't have much privacy with them walking by constantly. Overall a relaxing trip. Not quite 5 star, perhaps a 3.5 or 4 at best.
Violently Ill from this Resort
Grapenutz1 on Apr 17, 2025
Nothing worse than the diarrhea and vomiting we both got at this resort! I’ve never been so violently ill! My husband and I both were so so sick and didn’t leave the resort so had to get it here. We were v...ery careful not to use tap water and still got sick. Never coming to this country again!
Vacation Offers
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Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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