TripAdvisor Traveler Rating

We just came back from a family vacation. We are a family of 4 travelling with children and we also went with another family. Buffet: Food was alright. I always found something to eat but the meat was tough at times and there was no dulce de leche or churros which would have been nice. The line for some seafood was too long. Coffee at breakfast was always hot and croissants were fresh and warm. Service at buffet was horrible. I don't recall one time we actually got our drinks on time and got the correct drinks. They would usually come at the end of the meal. Sometimes we were even looking for cutlery as no one would bring them. A la Carte restaurants: We visited all the restaurants and they were all great except for the Italian one. My husband almost choked on a piece of paper towel that was in his pasta and when we brought this matter to the attention of our waiter he didn't seem to care. The desserts at the Italian restaurant were not good and pizza was not edible. Beach: Beautiful. Also nice to see that people here use common sense by not reserving chairs. There were always chairs to sit on no matter what time of the day Pools: There were three. One was the party pool with loud music, one was quiet and one was geared for families and kids. They were all great and clean and there were always available chairs. Rooms: Nice. I had to do some cleaning when we first got there as I found dust and a nail (gross) but after I cleaned, the cleaning lady did a great job keeping the room clean daily. Coffee shop and ice cream shop: Awesome! We really enjoyed these Shows: Great and entertaining Kids Club: Geared towards small kids but my kids had fun with the activities. Would have liked to see more interaction during the kids evening show rather than just a youtube video for the kids to follow. Other things to mention: I found this resort to be very beautiful and clean. There were always people working hard to keep everything looking so nice. My kids loved seeing all the animals everywhere. Also, staff is wonderful. They are kind and helpful. My daughter got sick and staff were asking how she was doing and offering help. Beautiful people. I also lost my phone at mini golf and security had it for me. I gave him a big hug and thanked him so much. Like I said, beautiful people. Biggest issue aside from buffet service was the locals visiting on the weekends. This changed the entire vibe of the resort. They apparently don't have any concept of waiting your turn at the buffet or for the train. A lady shoved her heel into my daughter's foot and pushed her to get on the train. Like seriously? I also saw them being rude to staff and staff at buffet caters to them first so everyone else is forgotten. **Please do not be rude to staff. They work hard so that you can have an enjoyable time. **I also loved that everything was close to each other such as the beach, buffet, pools, etc. Very convenient for families with small children.

I have spent 15 amazing days at Caribe Princess.This hotel is absolutely fantastic,awesome stuff,great entertainments every day at the beach and the pool,drinks and food are amazing and tasty.The hotel is huge and has beautiful animals and plants.I will be returning happily next year ,thank you for your hard work to make people happy and relaxed.See you soon.

Maicol has been awesome at the resort. He has gotten our entire family involved in the games and activities. It has made our vacation extra fun and memories to last. Thank you! Find Maicol if you visit the tropical deluxe princess. The beach is amazing. We can’t wait to come back!

My stay here was great .. The entertainment Team was the best , Cuddos to the entertainment Team! También la chica Diana es la mejor muy buena chica gracias por todo me sentí súper feliz este lugar lo Recomiendo mucho es muy acogedor y genial ????

Francisca de Los Santo & Audelina Roa at Beachside Buffet were AWESOME...Soon as we sit down was asking us what to drink & to help w/ anything... Made it feel like home. Won't hesitate at all to stay here again. Wonderful employees such as these 2 make a stay much better!!