All inclusive

VIK Hotel Cayena Beach

Punta Cana 4.0

Overview

VIK hotel Arena Blanca and VIK hotel Cayena Beach are two distinctive resorts in one, perfectly situated on white-sand Bavaro Beach. Stroll in the tropical gardens, head to the beach, relax by the pool or join in one of the daily activity programs. 

Added value

Guests of VIk Hotel Cayena Beach have access to all services and facilities of it's sister hotel, VIK Hotel Arena Blanca.

Check in

3 p.m.

Check out

12 p.m.

Rooms

47

Rooms

Cayena Deluxe Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean View or Partial Ocean View depending on location and floor
  • No more than 4 guests in the room
Cayena Deluxe Junior Suite
Featured amenities

Amenities


Location

Address
White Sands, Carretera Arena Gorda, Punta Cana, Dominican Republic

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.9
  • Location 4.2
  • Rooms 3.4
  • Service 3.7
  • Value 3.7
TripAdvisor users rated this property 3 out of 5

Our experience

Sunnyskynbeaches on Apr 15, 2025

We enjoyed our vacation, as we always enjoy every vacation we go on.. we had a Superior Ocean front room... Pro's .. the room was clean and comfortable, nice size. Our maids always did a good job. We had... a vent come out of ceiling went to front desk to let them know, it was fixed when we returned to our room. Problem resolved quickly. The landscaping around resort was beautiful, pools were nice. One better then other. The food in buffet was satisfactory and 1 of the servers stood out to us.. always smiling and greeting us when she saw us.. I wish I would of got her name she stood out to me as the first staff member to smile at me.. she had braces on teeth again I wish I knew her name.. lovely young lady ! The beach is beautiful.. loved that i had access to self serve Cappuccino , my main beverage on vacations. The Friday dinner for extra money was nice, we enjoyed the atmosphere. The con's The bathrooms around the resort!!! Not kept clean!! Every resort we have been to have cleaning attendants taking care of the bathrooms, Not this one.. I have never seen such unkept bathrooms at a resort. They were horrible. Just nasty!! My biggest complaint about this resort is the bathrooms. Garbage over flowing , toilets not kept clean throughout the day.. just nasty.. most Staff not that friendly.. some smile.. most you have to smile and greet them before they will smile and return greeting. Other resorts the staff are nicer... Air didn't work in our room but it was good temperature with fan on we didn't mind.. we don't like our room really cold anyway.. towels saving lounge chairs!! The worst we have seen at a resort!!! People save at both the beach and pool... we seen people that would save the loungers at beach while we sat on our patio early in morning.. those same people also saved at the pool .. it was absolutely ridiculous.. we watched loungers on the beach be saved all day and nobody use them.. we watched loungers saved at pool all day with nobody using them!! It was terrible.. we wanted a pool day.. we had to set a 6am alarm on our vacation to get up run down and get loungers.. I wasn't ready to be sitting pool side from 6:30 in morning but we did.. difference is we stayed at our loungers. I think your rule of not saving, needs to be enforced as the entitled, selfish guests are of abundance at the resort.. some back ground music around the pool would be a nice touch.. The price we paid was very good and we will likely return to this resort and hopefully the bathrooms will have more attention given to them by then

TripAdvisor users rated this property 1 out of 5

Stay away!

Kerri H on Apr 12, 2025

This place is disgusting. Do not stay here. Air conditioning is not working at the whole building. That’s the excuse we were told, yet there are many separate buildings. Mini fridge doesn’t work. Hair drye...r broken. Room dirty. Missing sheets, blankets and pillows for 1 bed, no matter how much we ask, they bring nothing. Ask for things to be resolved and they keep saying someone will come, but no one does. They gave me key for second room, room has big hole in wall. It was dirty and clearly not in use. Garbage on floor, no beds made. Staff are ignorant. Pool is dirty and crumbling. Food is terrible. Flies all over the food. Terrible service in restaurants. Night snack bar is a sandwich and soup. Lame! West Jet should never send anyone here

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