TripAdvisor Traveler Rating

DO NOT GO ! The rooms are dirty, full of cockroaches and barely clean. The food was bland n repetitive. The bar staff was not friendly and seemed to be bothered to be there. Do not trust the reviews as the... entertainment team goes around asking people to write a good Review. Plus I had numerous bed bug bites Pictures speak louder thank words so I will post pictures

I stayed at Occidental Cribe, beautiful resort in Punta Cana. The best experience was when had a massage by Yolanda. She did amazing. The best massage I have had! She really took her time and listened to m...y concerns. I highly recommend Yolanda at Occidental Cribe Dominican Republic.

We enjoyed the well-kept outdoor areas at Occidental Caribe — clean pool, lovely gardens, and a safe, lively atmosphere with plenty of daytime and nighttime activities. The variety of drinks across the bar...s was also a plus. However, our experience was affected by unresolved issues in our room (AC and TV problems reported from day one with no follow-up). The gym and sports bar need maintenance, and the food could be improved in both taste and healthy options. Room conditions also need attention to match the quality of the common areas. Overall, a hotel with great potential, but it needs improvements in customer service, food quality, and room maintenance.

We experienced a red carpet treatment during our stay at Occidental Caribe. Our concierge Cindy addressed all of our concerns, issues, dinner reservations, and many gift baskets. The housekeeping and din...ing staff were all so accommodating. Thank You

I stayed at Occidental Caribe for seven days and wanted to share my honest experience. Before my trip, I called a week in advance to confirm my room and ask about airport shuttle service. They told me tha...t the free shuttle is only available if you book directly through them. Since I booked through a third party, I had to pay $50 each way for a private shuttle, or $40 for a shared ride with stops at other resorts. I went with the private option. Definitely reserve a shuttle, it's much safer, and you avoid the harassment at the airport from the hustlers. When we arrived, they gave us a double bedroom, even though I had requested a king-size bed. Thankfully, the bellboy and a helpful cleaning lady quickly contacted the front desk, and they switched us to a king room next door. That was a great start. After settling in, we went to the lobby bar for a drink—but the drinks there weren’t great. We later discovered that the best drinks were made at the swim-up pool bar, where we were lucky enough to meet Meliza, our favorite bartender. After the first day, she remembered our drink preferences and consistently served us great drinks with a smile. She definitely made our stay more enjoyable. As for the food, the poolside grill had the best quality and taste. The buffet, however, was disappointing. Most of the food was cold, lacked flavor, and didn’t offer many authentic Dominican dishes. Being from New York, we expected better in terms of seasoning and cultural options. One night featured a "Spanish" theme, but it fell short—no mofongo, mangu, or traditional dishes you’d expect in the DR. The buffet was also very meat-heavy, with a strong focus on pork and beef. My wife doesn’t eat red meat, and she found it hard to find suitable options. Even the cassava had bacon bits sprinkled over it—something that should be clearly labeled or avoided, since not everyone eats pork. Non-meat eaters will feel very limited at the buffet. We tried a few of the on-site restaurants. The Dominican restaurant started off rough with cold appetizers, but once we asked for fresh plates, they were happy to accommodate. The mofongo I had was actually very good—I'd rate that part 4 stars. The hibachi-style Japanese restaurant was a fun experience, but not great for anyone with food restrictions. They cook all the steak, chicken, and seafood on the same grill, without separating items. If you’re vegetarian or have allergies, be cautious. The Mexican restaurant was a total miss for us—cold, bland food that didn’t reflect any real Mexican flavor. Honestly, I wish we had skipped it. On the positive side, the resort’s location is beautiful. The beach was gorgeous, the pools were nice, and the layout was thoughtful. One side has activities for kids—like waterslides, rock climbing, and bungee jumping—while the other side is more adult-friendly with events and the swim-up bar. We attended the all-white party one night, which was fun and well-organized. There’s also a theater, a casino, and a nightclub located below the lobby—just ask the front desk for directions. Another highlight was the free Butler Service included with our third party booking (which we didn’t even know about ahead of time). We were assigned Cindy, who was incredibly helpful. She arranged all our restaurant reservations, brought us a bottle of champagne every night, and made sure we had whatever we needed throughout our stay. --- Final Verdict: The resort is in a beautiful location and has a few standout staff members like Meliza and Cindy who made the experience more enjoyable. However, the food and drink quality overall needs improvement—especially for an all-inclusive. The buffet is not vegetarian-friendly and lacks authentic Dominican flavor. I’d give this resort a 3.5 out of 5. It has great potential, but the dining experience and attention to dietary variety need work.