All inclusive

Dreams Riviera Cancun Resort & Spa

Riviera Maya 5.0

Overview

Dreams® Riviera Cancun is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. The world’s second largest barrier reef lays just offshore from this AAA Four Diamond resort with underground rivers and caves, perfect for a day of scuba diving. Explore the region’s mysterious Mayan past at developed sites and unexcavated ruins.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

486

Rooms

Premium Deluxe Tropical and Garden View
  • 1 king bed, or 2 double beds
  • Garden and tropical views
  • No more than 4 guests in the room
Premium Deluxe Tropical and Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Premium Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe with Plunge Pool
  • 1 king bed, or 2 double beds
  • Garden or Pool View
  • No more than 4 guests in the room
Premium Deluxe with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Preferred Club Ocean View
443 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View
443 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Preferred Club Ocean View and Pool Front
560 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View and Pool Front
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Premium Deluxe
452 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Premium Deluxe
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez, Riviera Maya, 77580, Mexico
28 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Just a few negatives

ADDiet85 on Nov 30, 2024

This was a very nice resort and I can say I’ve now stayed at several Dreams/Secrets across Mexico so I feel I can make a fair assessment. The Pros: The grounds were absolutely perfect and well maintained. The staff were all wonderful and very friendly. The Explorers Club (kids club) was great and my 6 year old wanted to spend more time there than I was expecting. The food was on par with all the other Dreams resorts I’ve been to, nothing to really go crazy over but it was good. The Barefoot Grill was so convenient for grabbing a quick snack during the day. We did the Preferred club and felt the access to the club and preferred club breakfast at seaside grill were both very nice. Honestly, having breakfast at the Seaside Grill watching the ocean was a nice way to start the day. The Cons: I’ve read other reviews highlight this and thought they were overreacting, but it is LOUD at night while in your rooms for several reasons. 1. This resort while beautiful is VERY compact compared to the other resorts we’ve been. 2. It is very wedding heavy and there are only so many places they can host a reception so for example, our first night there were 4 receptions. 2 on the beach, one above Oceania and one near the pool. The music from the receptions were absolutely deafening. Like I want people to have fun, but good lord, the sliding doors in our room rattled so much. The receptions do end at 10 PM which isn’t super late but if you have kids, it’s a challenge. Also, if I hear “Fireball” by Pitbull one more time I may lose it. 3. Our preferred club room faced the ocean but the door to the room (2nd floor) was along the main walkway area through the resort. After the weddings people would then travel back and forth to the lobby bar and Desires lounge (which again is fine) but the way the noises carries you could hear every conversation and people would be loud. Our first night, there were people out until well past 3 AM and it was an awful nights sleep. We tried covering the door with towels to try and block sound but it barely did much. Tips: 1.If you’re planning to eat at Seaside Grill for dinner and plan to eat earlier, get there at least 15 minutes before opening to get in line. 2. The hibachi tables can be reserved through the app for the up to three days in advanced but the reservations go extremely fast. You gotta book it immediately when the next days offering opens. 3. Pay attention to restaurant schedules. They vary day by day. Overall: It’s not a bad resort at all and it’s quite lovely but if you’re going to have a quiet family trip, this probably isn’t the resort. If you’re going with friends and plan late nights, go for it.

TripAdvisor users rated this property 5 out of 5

Unforgettable memories at such a beautiful resort

Lexi O on Nov 29, 2024

What an amazing stay!! I was there to celebrate my brother’s wedding and couldn’t asked for a better memorable time. Manuel the bell boy always went above and beyond he ensured our bags were delivered to the room and that we got our room soon after we checked in, he was so friendly!! Sergio at the pool bar was so kind and always made sure that we had a drink, we loved Kevin at the French restaurant, and Romeo the pool drink waiter was so sweet!!

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