Dreams Riviera Cancun Resort & Spa
Riviera Maya 5.0
Overview
Dreams® Riviera Cancun is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. The world’s second largest barrier reef lays just offshore from this AAA Four Diamond resort with underground rivers and caves, perfect for a day of scuba diving. Explore the region’s mysterious Mayan past at developed sites and unexcavated ruins.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
486
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden and tropical views
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden and tropical views
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Connecting rooms available (subject to availability)
- Jetted tub
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- Balcony or terrace
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Connecting rooms available (subject to availability)
- Jetted tub
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- Balcony or terrace
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Connecting rooms available (subject to availability)
- Jetted tub
- Smoke-free
- Outdoor plunge pool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- Balcony or terrace
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Connecting rooms available (subject to availability)
- Jetted tub
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- Balcony or terrace
All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Smoke-free
- Outdoor whirlpool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- Balcony or terrace
All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- Balcony or terrace
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
- Ocean trampoline
- Game room
- Video games
Kid's Explorer Club
- Weekly camp out on the beach or at the club
- Movies under the stars
- Sand castle contests
- Story telling
- Treasure hunts
- Arts and crafts
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
The Rendez-vous | Bar, Lobby bar | |
Sugar reef | Bar, Pool bar | |
Manatees | Bar, Swim-up bar | |
Barracuda | Bar, Beach bar | |
Revive Juice Bar | Bar | |
Desires | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Portofino | À la carte | Italian | Dinner | |
Bordeaux | À la carte | French | Dinner | |
Himitsu | À la carte | Asian | Dinner | |
El Patio | À la carte | Mexican | Dinner | |
Oceana | À la carte | Seafood | Dinner | |
Seaside Grill | À la carte | Grill/steak house | Dinner | |
Barefoot Grill | À la carte | Grill/steak house | Lunch | |
World Café | Buffet | International | Breakfast, Dinner, Lunch | |
Coco Café | Café | Coffee and Pastries | Snacks |
- Rooms: 486
- Fitness centre: on site
- Fitness classes: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Jetted pools: 2
- Outdoor pools: 4
Water sports
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Bicycles: on site
- Hiking: on site
Other activities
- Arts and crafts: on site
- Daily activities: on site
- Games room: on site
- Ocean trampoline
- Bocce ball
- Cocktail lessons
- Euro-bungee
- Arcade
- Splash Park
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk
- News stand available ($)
Pool
Pool
El Patio
Portofino
Coco Cafe
Himitsu Restaurant
Bordeaux
RendezVous Bar
Desires Music Lounge
Spa
Spa
Kids Club
Bridal Suite
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Just a few negatives
ADDiet85 on Nov 30, 2024
This was a very nice resort and I can say I’ve now stayed at several Dreams/Secrets across Mexico so I feel I can make a fair assessment. The Pros: The grounds were absolutely perfect and well maintained. The staff were all wonderful and very friendly. The Explorers Club (kids club) was great and my 6 year old wanted to spend more time there than I was expecting. The food was on par with all the other Dreams resorts I’ve been to, nothing to really go crazy over but it was good. The Barefoot Grill was so convenient for grabbing a quick snack during the day. We did the Preferred club and felt the access to the club and preferred club breakfast at seaside grill were both very nice. Honestly, having breakfast at the Seaside Grill watching the ocean was a nice way to start the day. The Cons: I’ve read other reviews highlight this and thought they were overreacting, but it is LOUD at night while in your rooms for several reasons. 1. This resort while beautiful is VERY compact compared to the other resorts we’ve been. 2. It is very wedding heavy and there are only so many places they can host a reception so for example, our first night there were 4 receptions. 2 on the beach, one above Oceania and one near the pool. The music from the receptions were absolutely deafening. Like I want people to have fun, but good lord, the sliding doors in our room rattled so much. The receptions do end at 10 PM which isn’t super late but if you have kids, it’s a challenge. Also, if I hear “Fireball” by Pitbull one more time I may lose it. 3. Our preferred club room faced the ocean but the door to the room (2nd floor) was along the main walkway area through the resort. After the weddings people would then travel back and forth to the lobby bar and Desires lounge (which again is fine) but the way the noises carries you could hear every conversation and people would be loud. Our first night, there were people out until well past 3 AM and it was an awful nights sleep. We tried covering the door with towels to try and block sound but it barely did much. Tips: 1.If you’re planning to eat at Seaside Grill for dinner and plan to eat earlier, get there at least 15 minutes before opening to get in line. 2. The hibachi tables can be reserved through the app for the up to three days in advanced but the reservations go extremely fast. You gotta book it immediately when the next days offering opens. 3. Pay attention to restaurant schedules. They vary day by day. Overall: It’s not a bad resort at all and it’s quite lovely but if you’re going to have a quiet family trip, this probably isn’t the resort. If you’re going with friends and plan late nights, go for it.
Unforgettable memories at such a beautiful resort
Lexi O on Nov 29, 2024
What an amazing stay!! I was there to celebrate my brother’s wedding and couldn’t asked for a better memorable time. Manuel the bell boy always went above and beyond he ensured our bags were delivered to the room and that we got our room soon after we checked in, he was so friendly!! Sergio at the pool bar was so kind and always made sure that we had a drink, we loved Kevin at the French restaurant, and Romeo the pool drink waiter was so sweet!!
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
Punta Cana, Cancun, Montego Bay, Riviera Maya, St. Martin – St. Maarten, Tulum, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa, Puerto Plata
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