TripAdvisor Traveler Rating

That's outrageous! Upon arrival at check-in, there was no help with luggage. Then, once my room was assigned, I entered to find a musty smell, along with suspicious urine stains on the bathroom door and a ...stale-smelling, unventilated refrigerator. In short, I went downstairs to explain my problems and requested a room change, which was granted. The new room was slightly cleaner but not spotless, the windows let in drafts due to gaps in the seals, and the rooms aren't soundproofed at all – you can hear everything, from the neighbor walking to doors opening; I can even participate in the conversation with my next-door neighbor. And for this second night, we had the pleasure of being woken up at 6 am by an alarm. I called reception, but no one answered. The alarm eventually stopped. It was impossible to fall back asleep due to the ambient noise. I paid a significant amount, and it wasn't to not even have the minimum requirements of a Marriott hotel. I only have one night left, and I'm already dreading it.

Nice place very close to the water, Little Italy, and Gaslamp districts. Spacious rooms with kitchenette. It could use an update on the rooms but they were clean. The only downfall was the very thin walls.... Also recommend top floor due to hearing people in rooms above.

Pre-cruise hotel stay. Great selection, walking distance to cruise terminal and a variety of dining options. The morning breakfast hit the spot. Room was clean and comfortable, check in was a breeze. J...ust minutes from airport. Will stay there again for sure.

Fantastic location. Minutes from airport, minutes to Midway Musuen, waterfront, Seaport Village, many many restaurants, great location to catch an Uber but tons of things are close enough for walking. Th...is hotel is clean, safe and convenient. Good value for the price. Staff was friendly and helpful. In particular, Daniella helped us with a minor problem in laundry area. Service with a smile. I can't ask to be treated any better. I recommend for a family stay to see wonderful San Diego. Good place for work travel as well. The WIFI connection was fast and easy.

Alloted a most depressing gloomy room. Mobile air con unit with outlet out through window which was secured by duct tape. On Ground floor right next to swimming pool and social area. So, net curtains neede...d to be drawn for privacy. Dark broken furniture. Completely overpriced for stay. Other rooms overlooked train line with local trolleys and Amtrak noise. There is another Residences Inn nearby, which on reflection we should have booked.